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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,830 Reviews

5,830 Reviews of Family Hyundai - Service Center

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February 28, 2020

I have been going to Family Hyundai in Tinley Park, Illinois for car service because they are very professional, courteous, and always try to give me a fair price. The consultants try to give me existi More

by SLF
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim and Crystal
Feb 28, 2020 -

Family Hyundai responded

We are very happy to hear that you've had a consistently positive experience here at Family Hyundai! We sincerely value your business and look forward to your next visit.

February 28, 2020

Always a pleasant visit, the service is reliable and courteous. I know my vehicle is in top condition when they are done. I will keep doing business with Family. More

by JOHN_PUTZ
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Feb 28, 2020 -

Family Hyundai responded

Hi John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 26, 2020

Family Hyundai has been consistently on point. I've been doing business with this Dealership since 2005. I want to give a special thanks to Candy at cashier Station she's always has a wonderful personality More

by charleeb68
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayweather Shorter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Leon Goldman, Eric Kratschmer
Feb 26, 2020 -

Family Hyundai responded

Hi Charles, Thank you so much for your excellent review, it's wonderful to hear from a long-time customer! We are so glad that we had the opportunity to work with you for all these years, and we are thrilled that you've found your experience with us to be a positive one at Family Hyundai. We look forward to seeing you again soon!

February 26, 2020

Staff is great, service is quick, and enjoy the danish/coffee while I wait. I didnt get the name of the young lady that assisted me in service dept but she was very nice and helpful. More

by mariclzd
Recommend Dealer
Yes
Employees Worked With
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Family Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 26, 2020

Family Hyundai is the best dealership I have ever dealt with We once tried another Hyundai dealership and we found them to be elusive, kind of sneaky and upset with us when we didn't want to buy the car they wer More

by Mullbauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A female employee came to me first, visually checked my car and politely referred me to Tom., Tom Salin
Feb 26, 2020 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Tom and the service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Family Hyundai. Please don't hesitate to reach out if you need anything else.

February 26, 2020

Everyone there was great. Tom was the main guy that took care of me. All of the porters were friendly and on time. The whole experience was excellent. More

by Kcondon
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 26, 2020 -

Family Hyundai responded

Thank you, it's great to know that Tom and the team provided such excellent service! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

February 25, 2020

Family Hyundai Hits It Out of the Park Again! We appreciate the profession attention that is provided on every visit to the service department. This time it was for a 75k mile service. We are co More

by aluering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2020 -

Family Hyundai responded

Thank you for your wonderful feedback! We're happy to hear that you had a positive experience here at Family Hyundai not only this time, but on multiple occasions. Please don't hesitate to reach out if we can assist you with any other automotive needs!

February 25, 2020

I am always pleased with the service I receive. The service rep was very helpful and solved what I thought was a problem. It’s fixed. Thanks again Colin. More

by BARBARAJ8627
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Kuckelman
Feb 25, 2020 -

Family Hyundai responded

Thank you, Barbara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin took good care of you. Thank you for choosing Family Hyundai, we look forward to seeing you again!

February 25, 2020

oil change courteous and fast service car was done much faster than i expected. one of the better service departments that I've been to. Would recommend. More

by jcamp681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 25, 2020 -

Family Hyundai responded

Thank you, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai!

February 24, 2020

Oil change and maintence Car brought in for maintence and some strange noises that turn out to be a power sterring problem , my car had to be kept overnight due to a part that More

by BPERKINS316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Salin
Feb 24, 2020 -

Family Hyundai responded

Hello Ms.Perkins, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tom and the team met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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