Family Hyundai - Service Center

Extremely knowledgeable and professional. Always treated with courtesy and respect. Service Advisor Collin and Service Manager Michael K. have always been very helpful. Always treated with courtesy and respect. Service Advisor Collin and Service Manager Michael K. have always been very helpful. More

Great Customer Service. Wonderful communication -updating expected time of completion of service. Everyone always followed up conversation “is there anything else i can help Wonderful communication -updating expected time of completion of service. Everyone always followed up conversation “is there anything else i can help you with today?” More

When I got that suv didn’t even explain how it works and I brought the truck to the service and talked krystal at Orland about the problem and she tried to charge me to check the problem but my point still I brought the truck to the service and talked krystal at Orland about the problem and she tried to charge me to check the problem but my point still warranted. But the problem still remains More

Bryan was very helpful. He was attentive to my needs. He offered a senior discount. He did a great job. He was attentive to my needs. He offered a senior discount. He did a great job. More

2.5 hours for an oil change is way too long. I have never waited that long. waited that long. More

Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service department is super busy, they do their best to accommodate me for my oil changes. I have been servicing my Hyundai's with Family since 2007, and can say they are one of the best around. I have purchased 4 Hyundai's from this dealership , and now all my friends have done the same. A special shout out to Michael K, TJ, Collin and Crystal. You guys are the best !!!! More

Excellent experience with purchasing my 2023 Hyundai Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 y Elentra. I have only owned Hyundai vehicles since my first car purchase and this has been the best dealership I have encountered within the last 10 years. Thank you. More

Helpful and glad the service Dept text you updates On the status of your car. the status of your car. More

Everyone is great, really professional, and I always know my car is well taken care of. 5 stars!! my car is well taken care of. 5 stars!! More

Fast,precise genuinely cared about my problem, friendly and knowledgeable, they did the work in a timely manner! and knowledgeable, they did the work in a timely manner! More