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Family Hyundai - Service Center

Tinley Park, IL

4.3
5,838 Reviews
Call Service Center (708) 444-7100

5,838 Reviews of Family Hyundai - Service Center

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August 05, 2023

The problem with my tire has not been resolved my light is back on again this is Saturday August 5th when I come in next week it'll be the fourth time that I'm dealing with the same problem with my car sym More

by FALL92008
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Kratschmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2023 -

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 03, 2023

Caroline in service was very proactive and very knowledgeable on my Genesis and needs to understand the electronics. More

by RHABER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline
Report | Print
Aug 04, 2023 -

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that Caroline had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

August 03, 2023

My appointment was on time and as I was told 1 1/2 hours they would be done and it was More

by LYMANFRAN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember.
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Aug 04, 2023 -

Family Hyundai responded

Fran, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2023

Everything was great the car is new but everything went great thank you so much More

by MIKEHAMMAD7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2023 -

Family Hyundai responded

Mike, Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 02, 2023

It is nice getting free oil changes. Next time I’m going to make an appointment. More

by Torts1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Feinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Pellizzeri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 02, 2023

Great Service, Great dealership, everyone there is courteous, friendly & knowledgeable! Waited for my car every time and ALWAYS Satisfied! More

by HOARDERCONBOYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Aug 03, 2023 -

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

August 02, 2023

Great Service, Great dealership, everyone there is courteous, friendly & knowledgeable! Waited for my car every time and ALWAYS Satisfied! More

by HOARDERCONBOYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Salin, Eric Kratschmer
Report | Print
Aug 03, 2023 -

Family Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 02, 2023

Sold me a 2022 GV80, in the shop 33 days electrical systems issue.. a lemon .. More

by butlerma304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal, Austin Osabuohien
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August 02, 2023

Great group super helpful. I would by from them again! Thanks again Family Hyundai team! More

by mickeyferro
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Family Hyundai responded

Mickey, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 02, 2023

Service was great. Bryan Schultz.was fantastic and very helpful he answered all my questions i was very impressed More

by beg647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Schultz
Report | Print
Aug 03, 2023 -

Family Hyundai responded

We are very happy to hear Bryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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