Ferman BMW

Horrible service and communication. I was promised to be the first to see a car I was planning to buy yet it sold before I got to see it. I was not told at all about the car being sold or it being shown to the first to see a car I was planning to buy yet it sold before I got to see it. I was not told at all about the car being sold or it being shown to anyone else before I made a 3 hr trip to go see it and when I arrived for my "VIP appointment" with the senior sales rep nobody knew what I was talking about and thought I was in the wrong place... not helpful at all. More

Alex was Excellent in everything very attentive and informative. He gave us multiple options and listened to what I was looking for in my car. informative. He gave us multiple options and listened to what I was looking for in my car. More

Excellent service, very competitive costs and quick turnaround. This was accomplished with additional work done by tinting the windows. The finished result was excellent and we decided to have our othe turnaround. This was accomplished with additional work done by tinting the windows. The finished result was excellent and we decided to have our other car tinted also. More

Wonderful transaction And easy to work with throughout the entire process! I recommend them to anyone in search of a BMW. Everything was great until this survey pushed me for 25 words minimum. That the entire process! I recommend them to anyone in search of a BMW. Everything was great until this survey pushed me for 25 words minimum. That was annoying! More

I would highly recommend Ferman BMW. I received I would highly recommend Ferman BMW. I received EXCELLENT customer service from my sales rep, Tom Berges and the finance manger, Joe Cleaver. Th I would highly recommend Ferman BMW. I received EXCELLENT customer service from my sales rep, Tom Berges and the finance manger, Joe Cleaver. They were very professional, friendly, informative, and made themselves available to answer any questions. More

Everyone at the dealership was extremely friendly and professional and helpful. We feel right at home. There was no pressure and everything was explained in great detail especially by the BMW “genius” it professional and helpful. We feel right at home. There was no pressure and everything was explained in great detail especially by the BMW “genius” it couldn’t have been a better experience. More

I purchased a cute but mean little 135i convertible from Ferman BMW. Tom and Karl were very helpful and accomodating. I love this little car! Ferman BMW. Tom and Karl were very helpful and accomodating. I love this little car! More

No solo compre el carro de mis sueños también disfrutamos el tiempo con Tomas, excelente asesoria. Tomas was very professional and had a lot of patience answering all my concerns. Thanks el tiempo con Tomas, excelente asesoria. Tomas was very professional and had a lot of patience answering all my concerns. Thanks More

Ferman provided excellent customer service. They worked with me to get me affordable payments and took care a small problem after I bought the car. with me to get me affordable payments and took care a small problem after I bought the car. More

As usual’ my experience was very fun and exciting picking out my new car!!! David Theado and Mary Keller were so accommodating…. That’s part of the reason I keep going back. out my new car!!! David Theado and Mary Keller were so accommodating…. That’s part of the reason I keep going back. More