Ferman BMW

Recent purchase of X3 Mary Keller is AWESOME!!! This is my 3rd BMW X3 I have purchased from Ferman and EVERY time Mary has assisted me. She is always so helpful with everyt Mary Keller is AWESOME!!! This is my 3rd BMW X3 I have purchased from Ferman and EVERY time Mary has assisted me. She is always so helpful with everything! I highly recommend Mary. She makes buying fun! More

Never disappointed Just always on top of your game when communicating with me and servicing my X5 and my wife’s Mini Cooper. Job well done, thank you Just always on top of your game when communicating with me and servicing my X5 and my wife’s Mini Cooper. Job well done, thank you More

Great Communication, Customer Service and Financing Was able to get in touch with a sales rep quickly, we worked through the pricing easily. Robert and Kenny were great on the sales side and AJ made it Was able to get in touch with a sales rep quickly, we worked through the pricing easily. Robert and Kenny were great on the sales side and AJ made it a breeze on the finance side! More

Service Not pleased with cost repeat service not necessary but did give credit for part but not labor I was not pleased with additional cost if parking lig Not pleased with cost repeat service not necessary but did give credit for part but not labor I was not pleased with additional cost if parking light More

Loaner car program not what it is supposed to be I have had to return my car 2 x and while the technicians and flow of the center is top notch, the loaner cars have both times been much less than wha I have had to return my car 2 x and while the technicians and flow of the center is top notch, the loaner cars have both times been much less than what I own. The issues were factory issues and I made appointments for drop off and expected I would have a loaner in the same class and not 3 levels below like I have been offered More

Spa Day for my BMW Brought my BMW M235i in for a complete detail. I notice a couple of scratches on my left front fender and my advisor James Whately brought in his pain Brought my BMW M235i in for a complete detail. I notice a couple of scratches on my left front fender and my advisor James Whately brought in his paint specialist and he was able to buff out those scratches and my car looked like the day I first bought ! James did a great job for me. I highly recommend James Whately and his service department. More

>>>>> fit me in. made it work. left with a bad fuel pump in a strange town. sal g. made it happen - and under warranty too! was able to address the routine service due since april left with a bad fuel pump in a strange town. sal g. made it happen - and under warranty too! was able to address the routine service due since april as well. cleaned 'er up... got me to the shop via an uber pd for by ferman and down the road i went with a smile on my face. outstanding!!! More

I LIVE A BLOCK FROM REEVES & CAME TO FERMAN BMW After 3 BMW purchases from Reeves I walked in to Reeves with my trade-in and the dream of owning a new luxury-Line 2019 BMW X3 but was received with s After 3 BMW purchases from Reeves I walked in to Reeves with my trade-in and the dream of owning a new luxury-Line 2019 BMW X3 but was received with some of the coldest sales tactics, so I drove almost an hour to Ferman to get a second opinion. Robert Chodorowski (Sales Rep) was the most transparent person I’ve ever met. We sat at Roberts desk past business hours searching every X3 on the lot till we came up on a beautiful X3 with all the sauce. Between Phil and Robert they made me feel as if I was the only sale for the month and did what felt like the impossible to get me the deal I felt I deserved. I am a customer for life and look forward to future purchases. Please if your looking for a car make sure to get Robert & Phil in your corner. More

Amazing all the way around The service team of Sal and Paul are phenomenal!! They fixed and set the best price in the fastest way. I hope they get all the credit they deserve! The service team of Sal and Paul are phenomenal!! They fixed and set the best price in the fastest way. I hope they get all the credit they deserve! More