Ferman BMW

Technician was very knowledgeable and efficient in getting the recall completed. He showed up on time and after completing the job, he wiped everything down as to not spread any germs. getting the recall completed. He showed up on time and after completing the job, he wiped everything down as to not spread any germs. More

Awesome guys, This entire experience was fantastic. Cleo and Karl truly catered to all my needs and made my desire of driving my dream car come true! This place kno This entire experience was fantastic. Cleo and Karl truly catered to all my needs and made my desire of driving my dream car come true! This place knows customer service at its finest. I will definitely be returning and recommending to all my friends and coworkers!! Thank you! More

Excellent Service Ferman BMW A quick note to thank Sal Graziano and team for taking care of me and my vehicle! Additionally the pick up and delivery service was second to none es A quick note to thank Sal Graziano and team for taking care of me and my vehicle! Additionally the pick up and delivery service was second to none especially in the Covid world we live in currently. More

Great Service Experience Great service, every time. On my last service visit I was assisted by Sal Graziano. Sal gave me complete personal attention and was understanding of m Great service, every time. On my last service visit I was assisted by Sal Graziano. Sal gave me complete personal attention and was understanding of my perspective. He went above and beyond to make sure that Ferman BMW would do everything they could to meet my service needs. Great guy and great place. Thanks for all! More

Daniel at ferman BMW made everything easy. Top notch. The facility was clean and well organized. I especially enjoyed the cookies in the lounge area The facility was clean and well organized. I especially enjoyed the cookies in the lounge area More

Very pleased with the customer service. I was on a tight schedule and Mario understood. He made sure everything meet my satisfaction. Before leaving the dealership. Aaron did a great job in finance.👍🏻👍🏻 schedule and Mario understood. He made sure everything meet my satisfaction. Before leaving the dealership. Aaron did a great job in finance.👍🏻👍🏻 More

Came in for service after buying my car, setup of appointment was not very organized. Put up of the car had wrong address. Service had wrong information on payment of service. Also pick up car after appointment was not very organized. Put up of the car had wrong address. Service had wrong information on payment of service. Also pick up car after I even asked for address to be correct still went to wrong address. Tint on car is not great, and detail job still showing water spots on Crome. More

Excellent Every time I come into service the Service advisors and guys that great you are extremely courteous, friendly and professional. It is always an enjoy Every time I come into service the Service advisors and guys that great you are extremely courteous, friendly and professional. It is always an enjoyable experience. More

Excellent service as always This is our 4th BMW and 8 year of using Ferman BMW for our service needs. The service at Ferman BMW and specifically the communication and service This is our 4th BMW and 8 year of using Ferman BMW for our service needs. The service at Ferman BMW and specifically the communication and service we continually receive from our service advisor Cesar Tereso and the entire BMW service team is excellent! I had a question this time and a member of the service team came out and answered all my questions in a manner in which I was able to understand. More

It was a great pleasure to purchase a vehicle from Robert. He delivered on all fronts. The car buying experience was a breeze. Thank you to Robert and the whole team at Ferman BMW. Robert. He delivered on all fronts. The car buying experience was a breeze. Thank you to Robert and the whole team at Ferman BMW. More