Ferman BMW

What a great group of people to work with. From management to sales to finance. They made the whole process stress free. I would highly recommend ( and will) this dealership. Thanks everyone. I lov management to sales to finance. They made the whole process stress free. I would highly recommend ( and will) this dealership. Thanks everyone. I love my new red convertible More

Fermin BMW is a great dealership from the sales staff to the service department. My service advisor, Jamie Anise is EXCELLENT!She and her team are fast and efficient and through. the service department. My service advisor, Jamie Anise is EXCELLENT!She and her team are fast and efficient and through. More

Great place to buy a car Mary was on top of everything during my purchase. She made it easy to balance buying a car and my work schedule. I will keep getting my BMW’s here. Mary was on top of everything during my purchase. She made it easy to balance buying a car and my work schedule. I will keep getting my BMW’s here. More

Great experience. Made buying the car easy. Everyone at the dealership from the greeter to the finance personnel were extremely nice, polite, helpful, and professional. the dealership from the greeter to the finance personnel were extremely nice, polite, helpful, and professional. More

This is the only dealership I deal with. Why go anywhere else? I trust Ferman BMW and they have always taken care of my car needs. else? I trust Ferman BMW and they have always taken care of my car needs. More

The repre never shown up for the airbag replacement We The repre never shown up for the airbag replacement We played phone tag the day before But left verbal confirmation with a rep and left a VM. The repre never shown up for the airbag replacement We played phone tag the day before But left verbal confirmation with a rep and left a VM. More

Cesar was very thorough and treated me like I was his only client. I appreciate this type of service and this is one of the reasons I choose BMW only client. I appreciate this type of service and this is one of the reasons I choose BMW More

Very timely and friendly service as always. Wanted to trade up but due to balance they couldn’t make it happen. Will return for all service. trade up but due to balance they couldn’t make it happen. Will return for all service. More

Excellent Sales and Customer Service Ferman BMW was very easy and honest to purchase a car from. I spoke to several dealers around Florida, and Ferman BMW was excellent. The salesman wa Ferman BMW was very easy and honest to purchase a car from. I spoke to several dealers around Florida, and Ferman BMW was excellent. The salesman was very responsive, and they didn’t play games on the new car pricing and trade in value on my old car. It was a very easy transaction, and they gave us the best price on the new BMW. More

Friendly but very high pricing and inaccurate diagnosis The service advisors are very friendly and make you feel welcome. Its easy to get a service appt on line or by calling. This is the end of the good The service advisors are very friendly and make you feel welcome. Its easy to get a service appt on line or by calling. This is the end of the good part of the review. Their diagnosis for my cars issue was very expensive. - They said all four ABS Wheel Speed Sensors were bad and needed replaced. Yes, they said all 4 had failed at the same time. - My car is long out of warranty yet they would not install brake pads other than the OEM dust producing pads - Their charge for 4 wheel speed sensors and 4 new rotors with new pads was $3,300 - When I questioned how all 4 wheel speed sensors could go bad at once, the answer was simply to replace all 4 and go from there. So this meant the $3,300 was just the beginning and would likely cost more if that didn't resolve the issue - I could not agree to their price so they started discounting...really??? Why not just give a fair price in the beginning and gain the work? Later when I went online to check BMW OEM part pricing, all the parts they were going to replace came to $1,200 for BMW branded parts - of course the dealer only pays cost on the part, not price so their cost was less than that. - I went elsewhere and got the whole job done for $1,100 and got the brake pads I wanted. By the way, only one wheel sensor was defective, not 4. Sorry to have to write a review like this but I just feel as though I was being taken advantage of because my car threw codes and need fixed asap or they simply are immune to how high their charges are. Then when they started offering a discount, that only threw salt in the wound. More