Ferman BMW

Terrible Follow up I brought my 2007 BMW for service for 3 recalls they checked the car out did the recalls. When I got home When I started the car the next day the ch I brought my 2007 BMW for service for 3 recalls they checked the car out did the recalls. When I got home When I started the car the next day the check engine light was on with some other warning lights. I called the dealership back and was told to drop the car off next week. I explained that we need a car and was told my car is not a 2013 or newer so no looner vehicle. I explained that I bought the car at Ferman BMW. And he basically said it's to old. Very disappointed and I will never use a Ferman dealership ever again. My service agent Cesar was awesome the one I talked to on Saturday was awful. More

Best Service You Will Ever Receive! Great dealership! Great service! Always courteous and respectful! Would HIGHLY recommend you buy your car at this location! You won't regret it! Ask f Great dealership! Great service! Always courteous and respectful! Would HIGHLY recommend you buy your car at this location! You won't regret it! Ask for Mary Keller! She's the best! Nick is my guy for service... always! and Karl, well he's got it going on! :) More

Routine service was provided. Dashboard chimes when it is time for routine service; it was scheduled easily and transportation provided to get me to work because I d was provided. Dashboard chimes when it is time for routine service; it was scheduled easily and transportation provided to get me to work because I didn't have time to wait while work was performed. More

Smooth quick transaction We bought our second BMW in 2 months here. Both very good experiences. People are easy to work with, process is fast and efficient and we were able to We bought our second BMW in 2 months here. Both very good experiences. People are easy to work with, process is fast and efficient and we were able to get exactly what we wanted for the price we wanted to pay. Robert C and Aaron C are especially helpful and easy to work with. More

Good service experience Great customer service - high professionalism, courtesy, and promptness. Also appreciated the loaner vehicle Only negative was that prices seeme Great customer service - high professionalism, courtesy, and promptness. Also appreciated the loaner vehicle Only negative was that prices seemed a little high for oil change and brake fluid change More

Oil change Everything about the visit was exceptional. All my expectations we exceeded. We are very glad we purchased the vehicle at Ferman and will continue to Everything about the visit was exceptional. All my expectations we exceeded. We are very glad we purchased the vehicle at Ferman and will continue to go there in the future. More

Low tires My new car needed air in the tires. When I arrived the greeter took care of them immediately even though I didn't have an appointment. Thanks! Te My new car needed air in the tires. When I arrived the greeter took care of them immediately even though I didn't have an appointment. Thanks! Tessie More

Great experience I was able to get exactly what I wanted for a great price. Professional service and very easy process from start to finish. Highly recommend. I was able to get exactly what I wanted for a great price. Professional service and very easy process from start to finish. Highly recommend. More

Awesome Service - New 330i - Great Birthday I cant even begin to express how much I appreciate the Ferman BMW team. I am from Orlando and have several BMW dealers close to home, but I choose Fer I cant even begin to express how much I appreciate the Ferman BMW team. I am from Orlando and have several BMW dealers close to home, but I choose Ferman BMW for any service or new purchases because of their great service. I have worked with Robert C. now for the lease of two cars and would not go to anyone else. He is very patient and takes the time to answer all questions with no rushing or pressure. Robert and team went over and beyond to make it super easy and stress free. I got exactly the car I wanted and the team walked me through the entire process. Robert, Cesar and Joe thank you.....you guys are awesome! More

Always excellent service. I would never take my MINI anywhere else. However, it’s annoying to be contacted multiple times afterward for reviews and ratings then be required to I would never take my MINI anywhere else. However, it’s annoying to be contacted multiple times afterward for reviews and ratings then be required to write something in order to submit. If I don’t respond to the first rating inquiry, please let it go. More