Ferman BMW

Kenny Russell and Marcos Villas are the best Great customer service and lounge. Kenny Russell and Marcos Villas are the best employees ever. I initially shopped for a CPO vehicle but purchased a Great customer service and lounge. Kenny Russell and Marcos Villas are the best employees ever. I initially shopped for a CPO vehicle but purchased a new vehicle bc of them More

Steve Venden was great to work with. Love the X3 model. Steven was great to work with, very knowledgeable about the x3. Went in for Service on the X1 and decided to check out the X3 and Love the X3 model. Steven was great to work with, very knowledgeable about the x3. Went in for Service on the X1 and decided to check out the X3 and fell in love with the car. More

Ferman BMW & Brian Gains a Perfect Team We have bought many cars from Ferman BMW and have had Brian Gains as our advisor. He hears what's important, what options we want the cars to have, an We have bought many cars from Ferman BMW and have had Brian Gains as our advisor. He hears what's important, what options we want the cars to have, and makes us fells comfortable when getting seriously with pricing. He is courteous, professional, and tells you the facts about the car. Nota pressure Sales person at ALL! We like that about him. More

Great experience I've purchased 32 cars in my life, both new and used. I mention that to give you an idea of my perspective on buying cars. My experience with Gary Mac I've purchased 32 cars in my life, both new and used. I mention that to give you an idea of my perspective on buying cars. My experience with Gary Mack at the BMW dealership was top notch. I ordered my car and he communicated every change in status, delivery status, pictures of them taking the car off the truck, etc. He was wonderful to deal with and I would highly recommend the dealership and Gary in particular. These guys know their stuff and it was a delightful experience from beginning to end. More

do not do what they say When I ordered my car several major items where wrong due to salesman error. They say you get a $100 referral fee. The gal who referred me never me ne When I ordered my car several major items where wrong due to salesman error. They say you get a $100 referral fee. The gal who referred me never me never rcvd it. And I referred a friend ( who bought a mini) and never rcvd it. Shouldn't say your going to do something when you have no intention of doing it. I am definitely buying another mini in 2 years but not from Ferman More

Charles Drivas, is an excellent asset to your company! As always, he went above and beyond his "Call of duty," to make sure that I was well informed, and satisfied with my service. As always, he went above and beyond his "Call of duty," to make sure that I was well informed, and satisfied with my service. More

Excellent service I can't say enough about how wonderful Ferman BMW is as far as customer service, service and the customer waiting area. I unfortunately bought my car I can't say enough about how wonderful Ferman BMW is as far as customer service, service and the customer waiting area. I unfortunately bought my car at Bert Smith since it was 5 min. from my house but EVERY experience since purchase have been an absolute nightmare with them. I drive from St. Petersburg to Ferman for their excellent service. More

Ferman BMW--the best! My experience at Ferman BMW was excellent. My salesman, Robert Chodorowski, and my "genius," Sam Watts, were friendly, knowledgeable, and professional My experience at Ferman BMW was excellent. My salesman, Robert Chodorowski, and my "genius," Sam Watts, were friendly, knowledgeable, and professional, and went above and beyond the call of duty to address my special needs. I look forward to enjoying a long-term relationship with the team at Ferman, and I would not hesitate to recommend the dealership to anyone seeking to purchase or lease a BMW. Thank you, Robert and Sam. I love my 328i! More

Excellent Service I drive a 2015 BMW X1 and love it! My iPhone wasn't syncing with the Bluetooth in answering or making phone calls. I stopped by Ferman BMW in Palm I drive a 2015 BMW X1 and love it! My iPhone wasn't syncing with the Bluetooth in answering or making phone calls. I stopped by Ferman BMW in Palm Harbor and was referred to BMW Genius Kenny Russell. Kenny was extremely proficient, professional and courteous. He worked on my issue diligently and discovered that my vehicle needed a computer update and my iPhone needed to be rebooted. While he was working with me, he saw that I am still currently using my portable garage door opener. He programmed the opener in my vehicle and gave me precise and easy to understand instructions on what to expect when I got home to complete the programming process. It worked like a charm! I would highly recommend Kenny for any technical assistance with your BMW vehicle. I will definitely keep his business card for future reference and referrals. More

Kenny Russell is a first class BMW Genius! Kenny Russell was the awesome BMW Genius at Ferman that showed me the intricacies of my new 2016 535i. I’ll be the first to admit I’m hard to impress, Kenny Russell was the awesome BMW Genius at Ferman that showed me the intricacies of my new 2016 535i. I’ll be the first to admit I’m hard to impress, but Kenny blew my mind when it came to knowing the ins and outs of the electronic systems on my car. Excuse me, it’s not a car, it’s a NASA shuttle vehicle with wheels. Kenny was intelligent, charming and very patient, even when I called him back four times with questions the day after I took delivery. When it comes to smart people who know and love their job, Kenny Russell is first class! More