Ferman BMW

Great Service Ferman BMW I've never been disappointed in the great service always provided by BMW Ferman. They have always been accommodating! Will continue visiting their Pal I've never been disappointed in the great service always provided by BMW Ferman. They have always been accommodating! Will continue visiting their Palm Harbor location. More

Great car buying experience. Matt was extremely helpful in helping us purchase our Mini Cooper Clubman. He was thorough, friendly and knowledgeable, answering all our questions. H Matt was extremely helpful in helping us purchase our Mini Cooper Clubman. He was thorough, friendly and knowledgeable, answering all our questions. He did a thorough tutorial of the car at delivery. He also made it clear that we could contact him after the purchase if we needed any assistance. More

David Theado I had a very foo experience purchasing a car with Ferman BMW. David Theado was the sales person and make it an easy very pleasant experience. I had a very foo experience purchasing a car with Ferman BMW. David Theado was the sales person and make it an easy very pleasant experience. More

Steve Venden & entire team at Ferman is the BEST!!! Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. H Steve Venden knows BMW’s like the back of his hand. He strives to understand exactly what you are looking for and most important needs and concerns. He pays attention to every little detail and stage of process from showing the car to walking you through finance, warranty, service, etc. I love the entire team here! The service department (Jamie, Jami, is also the best in the industry, making sure your you have superior service in as short of time as possible and are committed to making sure your car is at it’s top condition, without recommending unnecessary services or parts. I will continue to go back! More

Service advisor was great James was responsive via text! Love that medium. He really works hard to help me get what I need. He is timely. My only hesitation is the loaner opt James was responsive via text! Love that medium. He really works hard to help me get what I need. He is timely. My only hesitation is the loaner options. But we made it work. More

Excellent service The service today was very prompt and professional. Our salesman greeted us upon our arrival and our car was returned within the hour. Excellent servi The service today was very prompt and professional. Our salesman greeted us upon our arrival and our car was returned within the hour. Excellent service! More

Totally Professional Dan, our sales rep was excellent...Courteous and well informed..Very relaxed atmosphere..no hard sell whatever. Great service an the entire process wa Dan, our sales rep was excellent...Courteous and well informed..Very relaxed atmosphere..no hard sell whatever. Great service an the entire process was totally professional. Highly recommended!! More

Always accommodating James Whaley and the loaner car personnel always manage to accommodate me with a smile and a loaner car even when I arrive close to closing due to my James Whaley and the loaner car personnel always manage to accommodate me with a smile and a loaner car even when I arrive close to closing due to my work schedule. Thanks for your patience Ferman service! More

Poor services actions The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send The service area is less then service . They may have a service attitude but the service action lacks. Sale Mr Bob Annis us awesome. I would send my family to Bob. He is the best. I don't know names if any service crew they were not offered. One time waited over 3 hours when told it would beho7r and a half. Secondly , I had a key that I was untold was no good and they could not fulfill recall on computer with it. They said they had to order new one. I went back when I was notified jey was in and then was told they could not do it because they needed the ibe that was nit working. They should have told me to it to bring it back too. Now I have to do another 18 mile one eye trip with dead key. More

Great service When I took my car in for service everything was done quickly and efficiently. From loaner car to communication to completion of service and delivery When I took my car in for service everything was done quickly and efficiently. From loaner car to communication to completion of service and delivery of my car. Everyone I encountered was friendly and ready to help me. James was awesome, he was very thorough and professional. More