Ferman BMW

Phenomenal customer service from Nick Hawk Nick is amazing, professional, and helpful! I am grateful that he is my service advisor. He always goes above and beyond my expectations. He is able t Nick is amazing, professional, and helpful! I am grateful that he is my service advisor. He always goes above and beyond my expectations. He is able to identify the problem and explain the solution in a way that I can understand. He recently did the most extraordinary thing: I was having some issues with the engine for my diesel X-5, which had been covered under an extended warranty. The engine light came on again, and Nick was able to make a case to BMW that the repair should be covered. Nick is also a great guy! Thank you Nick! More

Great Experience Gary Mack was truly a pleasure to work with from initial meeting to handing me the keys to my new X3 (which, by the way, I LOVE.). Up to this point, I Gary Mack was truly a pleasure to work with from initial meeting to handing me the keys to my new X3 (which, by the way, I LOVE.). Up to this point, I give the dealership an A+....hopefully I’ll be able to give the Service Department the same....too early to tell. But, thank you Gary for everything, including your sense of humor 😉. More

i8 car. Alex was very friendly and extremely informative. Great to work with and extremely thorough in making sure the car was prepped for delivery and in del Alex was very friendly and extremely informative. Great to work with and extremely thorough in making sure the car was prepped for delivery and in delivery of the car itself. Thanks also to Gregory Larson. More

Excellent dealership Everybody was very helpful, courteous and knowledgeable..no upsells...the put customer first..very pleased with my experience...total customer delight Everybody was very helpful, courteous and knowledgeable..no upsells...the put customer first..very pleased with my experience...total customer delight...very pleasing environment as well More

Brian Gains is amazing Not only did Brian get me the exact car I wanted, he went over the top and made sure I had everything I needed. He is honest, straightforward, and I p Not only did Brian get me the exact car I wanted, he went over the top and made sure I had everything I needed. He is honest, straightforward, and I plan on going back time and time again. More

GREAT PURCHASE EXPERIENCE. 2017 KIA SOUL THANKS TO JACK DENNIS, JARED WHITE AND. MICKY LAMBERT. THE PURCHASE PROCESS WAS GREAT. MY DAUGHTER AND I FOUND THE KIA ON AUTO TRADER AND CONTACTED THANKS TO JACK DENNIS, JARED WHITE AND. MICKY LAMBERT. THE PURCHASE PROCESS WAS GREAT. MY DAUGHTER AND I FOUND THE KIA ON AUTO TRADER AND CONTACTED JACK. HE ASSISTED WITH TEXTS AND PHONE CALLS AS WE LIVE IN PANAMA CITY. ALSO, THANKS TO MICKY AND JARED FOR THE EASE OF PURCHASE BIYING EXPERIANCE.. CARLIE LOVED HER KIA...... More

Great Experience Alex made this purchase so seamless right from the start. When I originally purchased this vehicle Alex had me in and out. His in depth knowledge of a Alex made this purchase so seamless right from the start. When I originally purchased this vehicle Alex had me in and out. His in depth knowledge of all BMW vehicles was a huge help and comfort in buying this vehicle. More

Great Customer Service This dealership was top notch! Robert went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions a This dealership was top notch! Robert went above and beyond to make sure I purchased the vehicle I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy. After I decided on a vehicle the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Robert Chodorowski or Brian Gains to anyone who is looking for a new or used vehicle. More

No pressure sales - BMW X1 I joined the BMW family yesterday and couldn't be more happy with my purchase. Brian Gains went above and beyond to help me yesterday, even on his day I joined the BMW family yesterday and couldn't be more happy with my purchase. Brian Gains went above and beyond to help me yesterday, even on his day off! Brian Gaines is truly the best in the industry! He very knowledgeable, patient, professional, friendly and will go the extra mile. My husband and boss also purchased their BMW from Brian and we wouldn't dream of using anyone else. Being in the customer service industry, I know how important referrals are in our business...Contact Brian today to purchase your next BMW...you will not regret it! More