Ferman BMW

Long Term BMW Dealer It isn't surprising that Ferman is one of the longest tenured BMW dealership in the country...as they deliver more than the ultimate driving machine, It isn't surprising that Ferman is one of the longest tenured BMW dealership in the country...as they deliver more than the ultimate driving machine, the deliver the ultimate dealership process. From my salesman to the final delivery of my new BMW M550XI, everything was top notch. There's a reason they've been in business a long time...they do it right! More

Recall Service I was extremely satisfied with the overall experience provided by Jimmy (James) at Ferman BMW (Palm Harbor). My loaner car was available and waiting o I was extremely satisfied with the overall experience provided by Jimmy (James) at Ferman BMW (Palm Harbor). My loaner car was available and waiting on my arrival. And the service was completed in a timely fashion. I had been getting my car maintained by another facility after moving to another area, but this experience reminded me of the great customer service I received in the past. More

Cesar kept me in the loop and provided exceptional service Cesar texted me when there was an update on service my car needed. He got my car in for service very quickly and had everything ready for when I arriv Cesar texted me when there was an update on service my car needed. He got my car in for service very quickly and had everything ready for when I arrived to pick my car up. He went above and beyond to provide exceptional customer service! More

2017 X5M I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sur I received fast, friendly, and excellent service, as I always do. I am completely satisfied. Nick is always there when I have any issues and makes sure everything gets taken care of. More

Great experience Robert and Joe were amazing. They worked extremely hard to accommodate my needs and get the deal done. A+ experience. I would definitely recommend Fer Robert and Joe were amazing. They worked extremely hard to accommodate my needs and get the deal done. A+ experience. I would definitely recommend Ferman BMW. More

Great service! They are friendly, thorough and accurate. Every time I take my Mini here, I am greeted with a smile. They confirm my appointments with a courtesy call They are friendly, thorough and accurate. Every time I take my Mini here, I am greeted with a smile. They confirm my appointments with a courtesy call. They estimate my work pretty accurately and always do a nice job on the repairs. More

recall fix I have an older 325ci, they replaced the recalled air bags in under 2 hours, inspected the car, and got me out the door as quickly as possible. I have an older 325ci, they replaced the recalled air bags in under 2 hours, inspected the car, and got me out the door as quickly as possible. More

Great!! Keep up the good work!! I hope to purchase a vehicle in the future there. I only use them to have the service done on my 750li Keep up the good work!! I hope to purchase a vehicle in the future there. I only use them to have the service done on my 750li More

Outstanding sales and customer service Michael Hughes is our client advisor. He went out of his way to make sure our needs were taken care of and this included a return service after we h Michael Hughes is our client advisor. He went out of his way to make sure our needs were taken care of and this included a return service after we had the vehicle. In fact, he offered to pay for the wiper repair himself in order to keep us happy. When purchasing the vehicle he listened to our wish list and found a car that met the criteria. Michael returns phone calls promptly, which is rare in Florida, and he is always professional, courteous and kind. In addition, the service department went out of their way to make sure our issue was handled in a timely manner and with accuracy, Very impressive and we would definitely buy another car from Michael at this excellent dealership and recommend them to all of our friends who are considering BMWs. More

Wow! Amazing Dealership Experience From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!! More