Ferman BMW

Outstanding service I drive from Lakeland just to get my car serviced because of the quality service that I receive from Nick Hawk and the service department. I drive from Lakeland just to get my car serviced because of the quality service that I receive from Nick Hawk and the service department. More

Best service ever Nick and Jaimie are awesome! A loaner car is waiting, I'm in and out and my car is clean when I come to take it. What more could I ask?? Nick and Jaimie are awesome! A loaner car is waiting, I'm in and out and my car is clean when I come to take it. What more could I ask?? More

Great Service Great people to work with Alex is a great customer representative and Alan was an amazing sales manager. I highly recommend this dealership to anyone Great people to work with Alex is a great customer representative and Alan was an amazing sales manager. I highly recommend this dealership to anyone looking. More

Being Human We apprehensively entered Ferman expecting the old pitch and hand off strategy where pressure to buy escalates to a feverish pitch as ever increasingl We apprehensively entered Ferman expecting the old pitch and hand off strategy where pressure to buy escalates to a feverish pitch as ever increasingly self important employees attempt to make the sale. Not so at Ferman. We met Gary and he was committed to meeting our needs, with or without a sale. He stayed our guy throughout the process and treated us as human beings, not as cash cows. We bought and we’ll come back. More

Traveled 541 miles to Ferman ! I had a great experience at Ferman. After talking with Phil Bennis on the phone, I drove 541 miles to purchase a 650i convertible. Beautiful car ! I had a great experience at Ferman. After talking with Phil Bennis on the phone, I drove 541 miles to purchase a 650i convertible. Beautiful car ! I received a fair price on my trade in. My sales person was Kenny Russell. Kenny is extremely knowledgeable and really enjoys his work. Everyone at Ferman was very helpful and a pleasure to work with. Thanks guys ! Remember, ask for Kenny ! More

Outstanding service Thanks to Manolo Santos and staff for another outstanding experience , long trip of two and a half hours to the dealer was worth, thanks again Thanks to Manolo Santos and staff for another outstanding experience , long trip of two and a half hours to the dealer was worth, thanks again More

Low pressure and willing to make a deal Kenny was great in the sales process and knew the vehicle inside and out. I spent a significant amount of time at the dealership and there was not one Kenny was great in the sales process and knew the vehicle inside and out. I spent a significant amount of time at the dealership and there was not one point where I felt like I was being pressured into buying the car. More

Excellent Experience Kenny was very professional and the entire process was seamless. The sale manager emailed me when the car I was looking for became available. Excellen Kenny was very professional and the entire process was seamless. The sale manager emailed me when the car I was looking for became available. Excellent experience. More

Transparent and painless I scheduled an appointment to discuss purchase and with a few follow-up emails over a couple days we were able to reach an agreement. Everyone with w I scheduled an appointment to discuss purchase and with a few follow-up emails over a couple days we were able to reach an agreement. Everyone with whom I communicated was extremely professional and courteous. More