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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,045 Reviews

4,045 Reviews of Ferman BMW - Service Center

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February 09, 2024

He is very honest with me I truly appreciate that . Highly recommend him to other customers More

by Putty7
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
February 09, 2024

Nick is THE BEST! Makes our service appointments smooth and easy! Professional. Knowledgeable. Friendly. Organized. More

by Quickcutter22
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 09, 2024 -

Quickcutter22 responded

Great job Nick!!

February 09, 2024

Great overall experience! Great overall experience dealing with Ferman, we had a few chips in the paint when we received our new x3 and they took care of the chips More

by BOS.4118
Recommend Dealer
Yes
Employees Worked With
David Mangano
February 09, 2024

Effective and efficient- fabulous customer service, every time. Taking my car in for service feels like a trip to visit family, where I know and trust that I can well cared for. More

by kkametz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Ferman BMW Service was excellent. Caesar, my service advisor, is always helpful and gets my BMW ready as promised. Highly recommend this dealership. More

by Grillmaster62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Soto
February 09, 2024

Excellent service adviser, Cesar, was a pleasure to work with. Kept me advised during the work. More

by carolparris.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

The oil gauge was not set up. The navigation system is not working properly. Called left message no response, when there and the service guy was not available had to return home More

by CELIA.TORRES95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Got the backup sensor fixed on the second try. Love the waiting area. Can work on my computer while I’m waiting. More

by buc_125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Ferman BMW is a great dealership. Everyone there is always so kind, caring and helpful! More

by mmeadows3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Very professional and super quick He also sends you updates on your vehicle Knowledgeable Personably More

by dyelll
Recommend Dealer
Yes
Employees Worked With
Andrew
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