Ferman BMW - Service Center

I like the scheduling system, and I like that they check back to see , if I am satisfied with the service back to see , if I am satisfied with the service More

I travel 20 miles farther than the nearest dealership because of the fantastic service at Ferman. From greeting me right as I pull up, escorting me to my assigned service advisor, and providing prompt se because of the fantastic service at Ferman. From greeting me right as I pull up, escorting me to my assigned service advisor, and providing prompt service. My service advisor, Cesar Teresa, is amazing. Always warm and personable, keeping me updated with timely status. Overall a great experience! More

Our service technician, Jamie, is absolutely the best we have ever had. Knowledgeable, professional, and pays attention to detail. have ever had. Knowledgeable, professional, and pays attention to detail. More

Service department was quick and Sal was very helpful as always and no upsale on anything. always and no upsale on anything. More

As always great experience, service department is amazing. Never feel upsold and they always take care of my issue. amazing. Never feel upsold and they always take care of my issue. More

Jamie is the best service agent I’ve had since buying cars and having them serviced at dealerships. cars and having them serviced at dealerships. More

Excellent dealership. Honest and hard working staff members from the top to the bottom. I drive over an hour when they're two(2) other dealerships closer. Well worth the t Honest and hard working staff members from the top to the bottom. I drive over an hour when they're two(2) other dealerships closer. Well worth the trip everytime. More

Excellent and top quality as always. They set the standard! Long time loyal customer! Dealing with Ferman BMW since 2000. They set the standard! Long time loyal customer! Dealing with Ferman BMW since 2000. More

Left message on Monday nobody called back left message on tuesday nobody called back finally on Wednesday someone called and I got an appointment. It took all day Wednesday just to find out what the problem tuesday nobody called back finally on Wednesday someone called and I got an appointment. It took all day Wednesday just to find out what the problem was. Then it took two days to get the parts ordered. Then it took two days to do a one day job. More

They worked to find me a car I wanted and the sales process was easy and accommodated my needs. process was easy and accommodated my needs. More