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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,985 Reviews

3,985 Reviews of Ferman BMW - Service Center

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June 17, 2023

I had an issue with the car and Jamie addressed it by having a mechanic take me and the car for a ride. I felt that I was heard and the mechanic had some useful observations. More

by pkmilone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Prompt, professional customer service - loved that the new car was delivered right to my door with a thorough tutorial of all the bells and whistles! More

by nvanderberg
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bill Comninel
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Always excellent service. Ordered a 24 vehicle while there. I have purchased several cars from Ferman and I’m always happy More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Keller in sales
June 15, 2023

I always have a great experience at the BMW dealer in Palm Harbor. Sal was excellent and knowledgeable. More

by sfranchise05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Sal is amazing! He’s always on top of my M car’s needs and truly makes the experience a good one. Ferman really prioritizes excellence in customer service. Instead o More

by Mr Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Always a personal experience with this group! From saws to service, communication and attention exceed expectations More

by lyndsaymccaslin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Jo Keller
June 15, 2023

Always good service. Cesar is always cordial and keeps me updated on status of my car. More

by Yvtad1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Mechanical repairs met expectations, but dealing with Genius rep on software updates was not satisfactory and items are still an issue. Worked with two different Genius reps and had to make 2 trips to de More

by dsheenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2023

Very nice people. Not pushy like most dealerships. They kept me up to speed when my car would be in and helped pick out options! More

by eshearer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

My interaction with salesman Thomas Berges and the team at Ferman could not have been better. Everything was as advertised. They were helpful with the trade. The Genius, Leah, did an excellent job of orien More

by dorban1
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Berges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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