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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,022 Reviews

4,022 Reviews of Ferman BMW - Service Center

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April 13, 2023

Cesar at the service desk is always very efficient and very nice. Jaime, who works outside is one of your best employees. He is always pleasant and greets me by name. There are not very many people that d More

by Wendy Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Was greeted with a smile. Sal was awesome, let me know about all my coverage and got me in even without an appointment. Amazing customer service. More

by jcqlnfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think Jamie, when you pull into the service dept
April 12, 2023

I was better satisfied with the service I received from Ferman BMW Palm Harbor. My adviser Sal, always go the extra mile to assist me with anything I need, providing excellent service at reasonable prices. More

by yulizurga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Excellent customer service. Dan was great and very professional. Highly recommend Dan and Ferman BMW. More

by v_raykin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

The time at Ferman BMW was nice. Sal and everyone else was professional as usual and handled all my car issues quickly and effectively. Definitely look forward to working with them a More

by khbero01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Very courteous and professional. Got my car in service right away diagnosed the problem and got it fixed.. very good service. More

by phee-ell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mangano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Service advisor explained everything well. Service was performed quickly and I'm very happy with the result. More

by andreabaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
April 06, 2023

Nicholas was amazing! Thank you for taking care of my car and being nice to me and not looking like a an arrogant. More

by crserafino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
April 06, 2023

Service is very good. Staff is professional and courteous. Waiting area is clean and pleasant. More

by elaine5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

The dealership is always courteous and explains everything they have to do. The service attendant was very helpful and knowledgeable More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy
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