Ferman BMW - Service Center

Qualified service technicians Clean environment Great follow thru with customer Long service hours Good explanation of issues found follow thru with customer Long service hours Good explanation of issues found More

Very friendly and knowledgeable staff . .. Paul is a great GM !! I would recommend to others ... .. Paul is a great GM !! I would recommend to others ... More

Josh is a super advisor! Got the tricky situation with BMW EV i3 resolved. Great service! Got the tricky situation with BMW EV i3 resolved. Great service! More

Great and prompt service. Polite helpful and respectful staff. Def recommend. Not sure about pricing since it was factory warranty Polite helpful and respectful staff. Def recommend. Not sure about pricing since it was factory warranty More

Sal was great as always. Very high level of service. Goes out of his way to make it better for customers Very high level of service. Goes out of his way to make it better for customers More

Service tech Josh was very “know best” and zero help. Everything about the experience from the ridiculous pricing, poor customer service and zero solutions to the problem was pathetic. Hard to believe th Everything about the experience from the ridiculous pricing, poor customer service and zero solutions to the problem was pathetic. Hard to believe this service department represents BMW. They make you feel like you’re a nuisance. Never again will I buy another vehicle from Ferman. More

This was the best service appointment. Did not have to wait to check in and all employees were friendly. The scheduled service was done quickly. I was impressed with the service Did not have to wait to check in and all employees were friendly. The scheduled service was done quickly. I was impressed with the service More

My service advisor Jamie is great. They offer a loaner vehicle which is very convenient. My only complaint is that they put about 15 miles on my car. I would prefer to drive it myself They offer a loaner vehicle which is very convenient. My only complaint is that they put about 15 miles on my car. I would prefer to drive it myself and return if any lights come back on. More

On time service, knowledgeable and delivered as promised. Sal is very helpful service consultant for Ferman BMW! Sal is very helpful service consultant for Ferman BMW! More

Salesman knowledgeable gave honest recommendations. Sales manager was fair when valuing my trade in. Also allowed me to add my motorcycle to my trade in. Sales manager was fair when valuing my trade in. Also allowed me to add my motorcycle to my trade in. More