Ferman BMW - Service Center

I drove down on vacation when my AC went out. I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that it was a known issue for my make and model. Ferman fixed the AC and also performed a multi point inspection. I was impressed that the dealership texted me with the results, asking whether or not I wanted the service performed. They found that my rear tires were worn. They let me see the tires. I was impressed at how many bays they have. There must be 40! They replaced my tires and performed an alignment all within 3 hours. I would highly recommend this dealership. More

I always receive excellent customer service whenever I visit Ferman! Nick and Cesar are great. Thank you for your assistance. visit Ferman! Nick and Cesar are great. Thank you for your assistance. More

Ferman BMW in my opinion is the best dealership in Tampa. From start to finish their staff provides excellent customer service and that’s the reason why I recommend my friends and family. From start to finish their staff provides excellent customer service and that’s the reason why I recommend my friends and family. More

Good staff . Prompt and courteous service! Willing to drive few extra miles for Ferman kinda service. Thank you. Prompt and courteous service! Willing to drive few extra miles for Ferman kinda service. Thank you. More

Repaired uncommon problem for me. Work well done. Kept me well informed. Will take future service needs to them. Highly recommended. Work well done. Kept me well informed. Will take future service needs to them. Highly recommended. More

Excellent service as always. My rep is the best and takes care of me . Thank you My rep is the best and takes care of me . Thank you More

The level of service I was provided was the best experience I’ve had at any dealership. My service rep Sal was amazing. He provided an exact quote for the work and the exact time my car would be com experience I’ve had at any dealership. My service rep Sal was amazing. He provided an exact quote for the work and the exact time my car would be completed. I couldn’t be more pleased! More

Limited contact, would’ve preferred more. Stick shift was loose when I got car back Stick shift was loose when I got car back More

Awesome experience. Very knowledgeable and helpful staff. I highly recommend stopping in to check them out Very knowledgeable and helpful staff. I highly recommend stopping in to check them out More

I was there to buy a warranty for my m850i and Joe Cleaver was very helpful. I’m appreciative of the service provided. Cleaver was very helpful. I’m appreciative of the service provided. More