Ferman BMW - Service Center

I have dealt with a lot of BMWadvisors Sal is the first advisor that Il felt went above and beyond for my best interest and was honest advisor that Il felt went above and beyond for my best interest and was honest More

Great customer service and professionalism from the entire staff the moment you arrive. A+ all around. entire staff the moment you arrive. A+ all around. More

Sal did an outstanding job of taking care of my questions and needs. He is attentive and friendly. I appreciate all his effort in making sure I had a great experience and was satisfied with my service. and needs. He is attentive and friendly. I appreciate all his effort in making sure I had a great experience and was satisfied with my service. More

Ferman has the best customer service of any dealer around. Their service department is the center of their business always offering outstanding service. Sal is the best in the industry. around. Their service department is the center of their business always offering outstanding service. Sal is the best in the industry. More

Excellent customer service! The work is always prompt and well done. I trust their advice and will go back anytime I need service The work is always prompt and well done. I trust their advice and will go back anytime I need service More

The entire service process was smooth from scheduling to completion. Jamie was very courteous and kept me undated throughout the process. Everything was completed as expected and exactly in the time frame completion. Jamie was very courteous and kept me undated throughout the process. Everything was completed as expected and exactly in the time frame I was given. I purchased my new vehicle at this dealership and still travel over 300 miles to have my service completed here because there are no surprises and they take care of all the details. Eight years of service and no complaints. More

Jacob was great! He accommodated to our requests and needs. Customer service unmatched! Thank you! He accommodated to our requests and needs. Customer service unmatched! Thank you! More

Technician Stevon is always punctual and attentive to my needs and service is always quick to get me in and out !!!! Highly Recommend Nick And Stevon !!! needs and service is always quick to get me in and out !!!! Highly Recommend Nick And Stevon !!! More

Great service as always top-notch service advisor. . Great waiting area with comfortable seating. Would recommend to anyone. . Great waiting area with comfortable seating. Would recommend to anyone. More

Your Service department is outstanding, especially Stevon. He is very efficient and possess excellent communication skills. Awesome. Thank you so much! Stevon. He is very efficient and possess excellent communication skills. Awesome. Thank you so much! More