Ferman BMW - Service Center

Outstanding customer service. Very professional and courteous. Got us in and back on the road in no time. Very professional and courteous. Got us in and back on the road in no time. More

Service is always honest and outstanding! I’ve been a customer for many years and will continue to be a customer for years to come. I’ve been a customer for many years and will continue to be a customer for years to come. More

Great experience, everyone was attentive and professional. Wonderful ambiance, this was my second encounter with staff. Definitely recommend this location for services! professional. Wonderful ambiance, this was my second encounter with staff. Definitely recommend this location for services! More

Very accommodating professional all interactions with the personnel were pleasant polite with a friendly attitude the personnel were pleasant polite with a friendly attitude More

Sal was great keeping me informed on my car while being serviced. Sal explained everything I needed to get done on my car. He always gets back to me if he can not answered the phone, serviced. Sal explained everything I needed to get done on my car. He always gets back to me if he can not answered the phone, More

Andrew was professional, always kept me informed and up to speed, he was great with communication. to speed, he was great with communication. More

I wanted to take a moment to recognize the exceptional service provided by Roy Landis at BMW Ferman. Roy has been incredibly professional, knowledgeable, and dedicated while assisting me with my rim repai service provided by Roy Landis at BMW Ferman. Roy has been incredibly professional, knowledgeable, and dedicated while assisting me with my rim repair, tire replacement, and front headlight repair/replacement. From the start, he demonstrated outstanding customer service, ensuring clear and consistent communication throughout the process. He went above and beyond by arranging a loaner car for my convenience, making the experience seamless and stress-free. His persistence, technical expertise, and genuine kindness truly set him apart, making him an invaluable asset to your team. Roy’s commitment to excellence reflects the high standards of BMW, and I sincerely appreciate his support. I highly recommend him for recognition for his outstanding service. Thank you Marcin Bieniek More

The best in customer support and service! Dave and Sal are terrific! Super dealer! Thanks. Dave and Sal are terrific! Super dealer! Thanks. More

Roy is always so hospitable and professional! It’s always great to see Roy ready to assist in any situation regarding my BMW’s! It’s always great to see Roy ready to assist in any situation regarding my BMW’s! More

Mario is an asset to Ferman BMW. Turned a so so experience into a top shelf experience. Turned a so so experience into a top shelf experience. More