Ferman BMW - Service Center

Meets expectation. Service department representative contacted me before appointment regarding a software update that would take a while and did I need a car contacted me before appointment regarding a software update that would take a while and did I need a car More

We had good service , will reschedule here when service is needed again. Thanks for the good service is needed again. Thanks for the good service More

Cesar is a very, very responsive service agent. I really appreciate his customer focus. I have two recommendations for the dealership: 1. The "kids" who help the service personnel like to stand aroun appreciate his customer focus. I have two recommendations for the dealership: 1. The "kids" who help the service personnel like to stand around as opposed to finding work they could be doing to better serve the customers. 2. After washing my car the "kids" left the car in the parking lot to dry resulting in water spots everywhere. There was hardly anyone at the dealership and the "kids" were just sitting around when they could have been drying the car. I would rather the dealership not wash my car if you are not going to dry it. More

Always great service with Ferman BMW, they are friendly, with fast service. Any issue I have had has been resolved in a very timely manner. Thank you guys and girls at Ferman! with fast service. Any issue I have had has been resolved in a very timely manner. Thank you guys and girls at Ferman! More

The service department scheduled our service and valet service for our BMW M440i. This was our first service. The driver was on time and very courteous. They brought us a loaner with a full tank. The serv service for our BMW M440i. This was our first service. The driver was on time and very courteous. They brought us a loaner with a full tank. The service department finished up within 24hrs and had our car back promptly. Great experience. More

The dealership was polite and upfront about the costs and was willing to work with me so I could get my car back and running smoothly. was willing to work with me so I could get my car back and running smoothly. More

Professional and courteous staff. Very responsive and helpful. Always going the extra mile to help. helpful. Always going the extra mile to help. More

Ferman always provides prompt professional service with a comfortable waiting area! You are always greeted upon arrival and escorted from car to waiting area where your service rep comes to greet you. They t comfortable waiting area! You are always greeted upon arrival and escorted from car to waiting area where your service rep comes to greet you. They treat you with very nice amenities and most importantly make you feel special for being a part of the BMW Family! They excel far above all others in the Tampa Bay Area! More

Fully satisfied with the sales agent that sold me my son’s vehicle. Everyone at the dealership was friendly and helpful in what my needs were. Thank you. son’s vehicle. Everyone at the dealership was friendly and helpful in what my needs were. Thank you. More

Wonderful staff, great rates, great communication, knowledgeable staff and technicians. Would recommend them to everyone knowledgeable staff and technicians. Would recommend them to everyone More