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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,039 Reviews

4,039 Reviews of Ferman BMW - Service Center

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March 08, 2022

I've been going to Furman since 2008 in the service has always been outstanding. More

by JOHNANTHONY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2022

Appointments was on time and was able to leave in a timely manner. Thanks Sal More

by SHARONTHOMAS979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2022

They listed the mileage on my vehicle incorrectly to CarFax and have not corrected it yet. I informed them about it several weeks ago. More

by Dave P
Recommend Dealer
No
Employees Worked With
Nick Hawk
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

Great service and employees but I will not buy another BMW.. My decision is based on the car not the delership. More

by ARMANDO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Always accommodating, great communication. I trust we are getting the service we need and it is completed correctly. Our service agent, Jamie, is awesome!!! More

by michael.sovie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Service person was excellent! Your service area was comfortable, clean and very nice. Thank you More

by warren.lundquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Cesar went out of his way to help fine a solution to my problems with my X5. More

by CHUCKORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

My experience at Ferman dealership was as wonderful as it could have been I was treated with respect and my repair was done fast and perfect.Sal was excellent and I’m very happy to deal with this organizatio More

by dratouchofclass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

I was greeted at the service entrance, the young gentleman was polite and explained where I was to go. I was then introduced to my service representative (Jamie) she explained everything to me. I wa More

by Ctcregal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Helpful, fast, friendly, it was easy to get in n and out. I will go back More

by Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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