Ferman BMW - Service Center

Cesar took great care of me and my car. Service with a smile. Thank you smile. Thank you More

The mechanics at Ferman BMW are well skilled at the job they do everyday .my car had a problem with the software, the mechanic who worked on my car knew what to do to fix the car. I highly recommend Ferman they do everyday .my car had a problem with the software, the mechanic who worked on my car knew what to do to fix the car. I highly recommend Ferman BMW . More

Clean and responsive. Most employees are very helpful but those who are not ruin your rating by me. those who are not ruin your rating by me. More

Professional experience from the greeting by the valet to working with the service representative. I will use Ferman for all of my service needs. working with the service representative. I will use Ferman for all of my service needs. More

My 550i is running better than ever! Great service as usual and the my car was ready quick, fast and in a hurry. usual and the my car was ready quick, fast and in a hurry. More

The best dealer ship in the world thanks to y’all I have a good car a good car More

Great service ...all around from the operator to picking up my car just great service up my car just great service More

Rosie our sales person, did an excellent job in presenting the vehicle to us and prepping it for us as well. presenting the vehicle to us and prepping it for us as well. More

The entire staff sales service And parts department all very pleasant and helpful. Made me feel like I. Was a family member Large beautiful service waiting area. Taking my BMW here is a pleasure very pleasant and helpful. Made me feel like I. Was a family member Large beautiful service waiting area. Taking my BMW here is a pleasure More

Took my car in for a scheduled oil change, asked how long it would take, they informed me about 2 to 2 1/2 hours. Came back after three hours they hadn’t even taken my car in. Forced me to get a rental car, it would take, they informed me about 2 to 2 1/2 hours. Came back after three hours they hadn’t even taken my car in. Forced me to get a rental car, went back the next day in the afternoon to pick up my car and it still hadn’t been taken into service for an oil change. Over 24 hours for what Jiffy Lube can do in 15 minutes, and still didn’t get the job started much less completed. Like many other BMW owners, my time is very valuable and limited. I did not appreciate 24 hours being wasted. The service manager apologized and said they would take care of me the following week, they never even called. More