Ferman BMW - Service Center

My service advisor Courtney Devine was absolutely amazing. She always kept me informed and up to speed about the status, conditions and best service maintenance options for my car. She arranged for amazing. She always kept me informed and up to speed about the status, conditions and best service maintenance options for my car. She arranged for me to go into the service bay and talk to the technician working on my car, which was definitely a nice touch. I drive an M and am very particular about my car and the service experience. I am seriously considering ordering an M from Ferman simply based on the excellent vehicle service appointments I have had with Courtney. Thank you Courtney! More

Jamie Annese was very professional and polite. Their service was excellent and the dealership is very clean and comfortable... service was excellent and the dealership is very clean and comfortable... More

Sal was amazing. Great asset to BMW. Cannot ask for better customer service. Went above and beyond better customer service. Went above and beyond More

On point every time! No double talk, no wasting your time. Good service, great attitude! time. Good service, great attitude! More

Exceeded my expectations. Less work than I thought. Not about profit. I would go back. about profit. I would go back. More

They are always customer focused my Service agent Courtney was knowledgeable and very informative I always enjoy my experience there Courtney was knowledgeable and very informative I always enjoy my experience there More

Courtney was wonderful to work with and was very attentive in helping us get the right service. Thank you so much for your professionalism! In regards to all the staff we came in contact with they attentive in helping us get the right service. Thank you so much for your professionalism! In regards to all the staff we came in contact with they were all extremely knowledgeable and helpful with the process! More

Best Dealership I Been to they work with you on everything and they have good customer service everything and they have good customer service More

Great service, the team is very dedicated, the dealer is clean and has a comfortable eating room. clean and has a comfortable eating room. More