Ferman BMW - Service Center

I can’t believe that my new car since 8/2020 is been in the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee the shop three times going to number 4 when the parts again comes in...never had any issues before with different models....also some of the employee working at the loaner car are not been pleasant at all, is been a lot of change lately...it is really sad that these is happening. More

Great service. Nice people, helpful techs. Service department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pe department has a secretary that makes appointments unlike Bert Smith BMW that I live close to. Very happy with Ferman and hope they acquire BMW St Pete ASAP. More

Very friendly, quick service. Very happy customer and always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. always will be back. Clean dealership. Would recommend to everyone I know. Thank you very much for the service. More

I was the purchaser of a 540i and a complete maintenance package and Ferman service department has made good on their promise to fix anything, everytime. package and Ferman service department has made good on their promise to fix anything, everytime. More

Service dept. has priced itself too high , they now charge $ 174 .00 per hour for labor . Most shops charge half of that or less . I will not be returning charge $ 174 .00 per hour for labor . Most shops charge half of that or less . I will not be returning More

Excellent customer service, service completed in a timely manner, great communication throughout the process. Repairs all completed to a high spec and car available before expected completion manner, great communication throughout the process. Repairs all completed to a high spec and car available before expected completion More

Sal did a great job as always. They took every precaution for covid. I like that they cover everything in the interior so it stays clean for covid. I like that they cover everything in the interior so it stays clean More

Always a pleasure visiting this dealership. The staff are friendly and courteous. Nick is awesome to deal with and makes the experience painless. I've worked with several BMW dealerships in the area an are friendly and courteous. Nick is awesome to deal with and makes the experience painless. I've worked with several BMW dealerships in the area and Ferman is hands down the best. More

I have a 335d. 10 years old but still ran great. Only 85000 miles. Still good for a diesel. not sure what happened but someone there put the wrong exhaust fluid in the car and now it doesn’t run at all. 85000 miles. Still good for a diesel. not sure what happened but someone there put the wrong exhaust fluid in the car and now it doesn’t run at all. More