Ferman BMW - Service Center

Service was excellent! Jamie was fantastic and did a really great job with social distancing and all that stuff. I was really impressed with the care the service department took to ensure the vehicles really great job with social distancing and all that stuff. I was really impressed with the care the service department took to ensure the vehicles maintained a sanitary state. More

Sal made this easy. Much appreciated. He kept me informed through the process. I am loving the home pick up for service work. It was. Convenient through the process. I am loving the home pick up for service work. It was. Convenient More

Nick did an outstanding job helping me get a few warranty item done for my x5 Great guy! Thorough and professional customer service! Thanks Nick item done for my x5 Great guy! Thorough and professional customer service! Thanks Nick More

I have a 2007 328I coupe with manual shift and loads of options. The car is still in great condition in large part because Ferman’s Service department seems to care about this car as much as I do. They al options. The car is still in great condition in large part because Ferman’s Service department seems to care about this car as much as I do. They always provide excellent service, and are always willing to listen and go a little further than expected. More

Sal was great, the service was exceptional. Everyone was polite and respected social distancing. My car was repaired quickly and the loaner vehicle I received was top notch. I expect to return. polite and respected social distancing. My car was repaired quickly and the loaner vehicle I received was top notch. I expect to return. More

Technician was very knowledgeable and efficient in getting the recall completed. He showed up on time and after completing the job, he wiped everything down as to not spread any germs. getting the recall completed. He showed up on time and after completing the job, he wiped everything down as to not spread any germs. More

Great Service Experience Great service, every time. On my last service visit I was assisted by Sal Graziano. Sal gave me complete personal attention and was understanding of m Great service, every time. On my last service visit I was assisted by Sal Graziano. Sal gave me complete personal attention and was understanding of my perspective. He went above and beyond to make sure that Ferman BMW would do everything they could to meet my service needs. Great guy and great place. Thanks for all! More

Excellent Service Ferman BMW A quick note to thank Sal Graziano and team for taking care of me and my vehicle! Additionally the pick up and delivery service was second to none es A quick note to thank Sal Graziano and team for taking care of me and my vehicle! Additionally the pick up and delivery service was second to none especially in the Covid world we live in currently. More

Came in for service after buying my car, setup of appointment was not very organized. Put up of the car had wrong address. Service had wrong information on payment of service. Also pick up car after appointment was not very organized. Put up of the car had wrong address. Service had wrong information on payment of service. Also pick up car after I even asked for address to be correct still went to wrong address. Tint on car is not great, and detail job still showing water spots on Crome. More

Excellent service as always This is our 4th BMW and 8 year of using Ferman BMW for our service needs. The service at Ferman BMW and specifically the communication and service This is our 4th BMW and 8 year of using Ferman BMW for our service needs. The service at Ferman BMW and specifically the communication and service we continually receive from our service advisor Cesar Tereso and the entire BMW service team is excellent! I had a question this time and a member of the service team came out and answered all my questions in a manner in which I was able to understand. More