Ferman BMW - Service Center

Air Pumps Great experience with the dealership. They worked with me through my warranty delays but kept me up to date every step of the way. I appreciate the se Great experience with the dealership. They worked with me through my warranty delays but kept me up to date every step of the way. I appreciate the service and will continue to service my vehicle through the dealer. More

Service review Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncerta Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncertain that the problem was definitively address. More

Best service in town This was my best experience at this location in many years they are very nice end the make your filing very comfortable as you check inn This was my best experience at this location in many years they are very nice end the make your filing very comfortable as you check inn More

Very good experience. My dealer rep is very detailed oriente Before I retied, I was a corporate marketing manager so it is very hard for me to give a 5/5 rating. I had to call the dealer after 24 to find out wha Before I retied, I was a corporate marketing manager so it is very hard for me to give a 5/5 rating. I had to call the dealer after 24 to find out what was happening with my 328i. That is why it's not a 5. More

Service tech was rude and dismissive. The service tech who I had to work with was rude and dismissive. In addition I asked for a price on floor mats. She seemed like I was bothering her an The service tech who I had to work with was rude and dismissive. In addition I asked for a price on floor mats. She seemed like I was bothering her and said she’d HAVE to get an estimate. In the end she never did give me the price. I’m looking for a better dealership. More

Oil change was great but key fob service not great Loved getting my A+ service for my oil change but my key fob only worked for 1 day that I paid to get repaired. I text the service person but didnt ge Loved getting my A+ service for my oil change but my key fob only worked for 1 day that I paid to get repaired. I text the service person but didnt get a resolution. I stay an hour away and haven't had a chance to go back. More

Performance brakes instal But if a delay on the overal completion of the work however it was of no fault of the service center. Good communication thank you But if a delay on the overal completion of the work however it was of no fault of the service center. Good communication thank you More

Great and fast service Great service and I received no hassle for services not I hope that continues. I drove from St. Petersburg to get true BMW customer service and I rece Great service and I received no hassle for services not I hope that continues. I drove from St. Petersburg to get true BMW customer service and I received just that. Keep it up. More

Great Experience The service center at Ferman BMW took amazing care of me! I had an insurance claim for an engine replacement, and they did the job very well and got i The service center at Ferman BMW took amazing care of me! I had an insurance claim for an engine replacement, and they did the job very well and got it done in a timely manner. I would like to thank Sal for going so far above and beyond helping me with the insurance adjuster, even when it was well outside of his necessary duties. More

Service personnel was courteous and professional Service was performed on time as promised by courteous personnel. The waiting room is comfortable and refreshments are available while you wait. Every Service was performed on time as promised by courteous personnel. The waiting room is comfortable and refreshments are available while you wait. Everyone I encountered wss very professional. More