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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,968 Reviews

3,968 Reviews of Ferman BMW - Service Center

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March 11, 2019

Very pleasant visit. Needed service for oil pan... friendly. Everyone is always so friendly and helpful. Very knowledgeable people there. Nick is always very professional and helpful. I enjoy going where my busi More

by LGONCE03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Ferman BMW responded

Thank you for your review!

March 11, 2019

Service Nick is always very professional, friendly, knowledgeable and helpful. Everyone is always very friendly and helpful. I always keep abroad the status o More

by quiri17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Chaparro
Mar 11, 2019 -

Ferman BMW responded

Thank you for your review!

March 11, 2019

was taken well care of, great team. Many thanks to Dan , Matt , Paul, and Marc . ( and all who serviced my vehicle ) would and will recommend Ferman BMW and MINI To others. The team wo More

by fjmtyroli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan McCloy, Matt Cerro, Marc Youngsma, Paul Scaglione
Mar 11, 2019 -

Ferman BMW responded

Thank you for your review!

March 10, 2019

BMW service I was immediately given estimate of 860.00. I picked car up and had an issue I didn’t previously have. Never going there again. They think your made o More

by djhitmanrocks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Youngsma
Mar 11, 2019 -

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 10, 2019

Great service Cesar my service advisor went above and beyond my needs as in to getting my X1 serviced in and out in a timely fashion. Would recommend him to anyone More

by raven4em
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Ferman BMW responded

Thank you for your review!

March 07, 2019

Quick Received immediate attention upon arrival, was able to schedule service appointment easily and work was completed as promised in a timely manner. Even More

by pksomerville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Byrd
Mar 07, 2019 -

Ferman BMW responded

Thank you for your review!

March 07, 2019

Excellent service! I have never been disappointed with the service I have received at Ferman BMW. Prompt, polite, professional, knowledgeable, and clear in their explana More

by janrace24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Ferman BMW responded

Thank you for your review!

March 06, 2019

Exhaust repair Should have gotten it wright the first time. Was fixed and is a joy to drive. Stefan and Kyle are a wealth of knowledge and great to work with. More

by djohnston58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Ferman BMW responded

Thank you for your review!

March 06, 2019

great tint! I dropped off my car at Ferman Mazda Countryside to be delivered to Ferman BMW to get the tint. While the service at Ferman Mazda, was less than satis More

by lifeguardrachelv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olta, Ferman Ford Countryside service manager- (Matthew?)
Mar 07, 2019 -

Ferman BMW responded

Thank you for your review!

March 03, 2019

Great customer service I was unable to take my Mini in for service. The service tech - Courtney - sent me the form I needed to fill out and send with the tow truck driver. S More

by BHAMWEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
Mar 04, 2019 -

Ferman BMW responded

Thank you for your review!

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