Ferman BMW - Service Center

Computer Reprogramming Excellent service fair price. Jamie was very friendly and attentive and promptly kept me informed. She also was very nice to prime a discount from th Excellent service fair price. Jamie was very friendly and attentive and promptly kept me informed. She also was very nice to prime a discount from the original estimate which was appreciated More

Amazing 😉 and profession and friendly staff My service advisor Ceasar he is extremely knowledgeable friendly and accommodating me in his busy schedule. I truly appreciate for all that him have d My service advisor Ceasar he is extremely knowledgeable friendly and accommodating me in his busy schedule. I truly appreciate for all that him have done More

Thank you Nick and team All the issues that I had pointed out were resolved by Nick and his team. Nick is very competent and courteous. He kept me informed on the status of t All the issues that I had pointed out were resolved by Nick and his team. Nick is very competent and courteous. He kept me informed on the status of the car and explained what repairs were being made to the car. Would highly recommend Nick and Ferman BMW. More

Tire service was good. But took 2 trips. Inside plastic door handle melting. Said it wasnt thier problem. Same thing with super stinky air coming from A /C vents. Told them my low battery ch Inside plastic door handle melting. Said it wasnt thier problem. Same thing with super stinky air coming from A /C vents. Told them my low battery charge lite came on. They forgot to check it. Rear end of car sags on one side, said it was within limits. Ha! They were ready to help, but wanted a bag of money. 2 months out of warrentee! More

Excellent Service was great ,Cesar was very knowledgeable and explained exactly what needed to be done , so I understood what was causing the problem and theref Service was great ,Cesar was very knowledgeable and explained exactly what needed to be done , so I understood what was causing the problem and therefore agreed with the repairs. If anyone asks me I’ll recommend the service department. Thank you Cesar job well done More

Split Engine Mounts Found problem and fixed it. When starting up the 2014 BMW 528i there was serious vibration.Worried it was the drive train. Used a loaner and waited fo Found problem and fixed it. When starting up the 2014 BMW 528i there was serious vibration.Worried it was the drive train. Used a loaner and waited for a cold start the next morning. More

Great service. Great friendly service. I highly recommend. Very accommodating and friendly. Warm and inviting comfy service lounge area to enjoy tv or a bagel why yo Great friendly service. I highly recommend. Very accommodating and friendly. Warm and inviting comfy service lounge area to enjoy tv or a bagel why you wait for your vehicle. More

Experience Cesar has very good customers service. He answered all my questions and advice me too. Robert was very pleasant in showing me another vehicle; a newe Cesar has very good customers service. He answered all my questions and advice me too. Robert was very pleasant in showing me another vehicle; a newer version of the vehicle that I own. More

Excellent Service Outstanding service and quality work. Nick Hawk is a very professional, knowledgeable, and friendly service representative. I would highly recommend F Outstanding service and quality work. Nick Hawk is a very professional, knowledgeable, and friendly service representative. I would highly recommend Ferman BMW to my friends. More

Great cutomer service and product knowledge. Service quickly determined the problem with the taillights and were able to remedy the problem. The Problem was caused by bulbs not being seated pr Service quickly determined the problem with the taillights and were able to remedy the problem. The Problem was caused by bulbs not being seated properly. More