Ferman BMW - Service Center

Warranty work Quick efficient service. I dropped off the vehicle just before I left for vacation and everything was handled by phone. My daughter picked up the vehi Quick efficient service. I dropped off the vehicle just before I left for vacation and everything was handled by phone. My daughter picked up the vehicle and there were no problems More

Outstanding warranty service! Great warranty service on my BMW X5. Douglas went above and beyond to look into our concerns and identify solutions leaving us more than satisfied wi Great warranty service on my BMW X5. Douglas went above and beyond to look into our concerns and identify solutions leaving us more than satisfied with the service. We are huge fans of Ferman BMW service and highly recommend them.. Thanks for the outstanding customer service. More

Great service always One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excell One dealership I will use. Thanks for the great service. Everyone is courteous and professional. Just worked with Cesar in service and he was excellent More

Pleasantly surprised I just moved to the area & took my BMW in to Ferman for its very first service. I was pleasantly surprised by how friendly and accommodating every sin I just moved to the area & took my BMW in to Ferman for its very first service. I was pleasantly surprised by how friendly and accommodating every single employee was. My service advisor, Jimmy, was very knowledgeable and took great care of me and my car. I will be happy to use this dealer for all my service needs in the future! More

Amazing! It is always a pleasure to do service with Ferman BMW/Mini. I love Jamie, the Assistant Service Manager, and her technical team is fabulous!!! I'll be It is always a pleasure to do service with Ferman BMW/Mini. I love Jamie, the Assistant Service Manager, and her technical team is fabulous!!! I'll be back! More

So much more than an oil change The Service staff at Ferman Mini are friendly, prompt and knowledgeable. Darlene King took care of checking my car in for a routine oil change and 13 The Service staff at Ferman Mini are friendly, prompt and knowledgeable. Darlene King took care of checking my car in for a routine oil change and 13 point inspection in less than five minutes of my arrival. The customer waiting area is comfortable and offers plenty of free snacks and coffee. Guest WiFi is also available. I was ready to go in about an hour, but notified by text message during the whole process. The Service guys recommended tyres and an alignment, but I passed on that. In all, I highly recommend Ferman Mini to perform all Mini Cooper service. Be sure to ask for Darlene. More

Service BMW brought in for service. Service completed without any problems. Very satisfied. Car taken on time and completed by the estimated time given by Nic BMW brought in for service. Service completed without any problems. Very satisfied. Car taken on time and completed by the estimated time given by Nick. Friendly service! More

AC running perfect Caesar was excellent help us out a lot found some stuff that needed fixing he fixed and we're very satisfied I hope the dealer always does good work Caesar was excellent help us out a lot found some stuff that needed fixing he fixed and we're very satisfied I hope the dealer always does good work More

perfect, as always! It is always a pleasure to deal with Jamie and the Service Center. She is very welcoming, and thorough. The work is done quickly and correctly It is always a pleasure to deal with Jamie and the Service Center. She is very welcoming, and thorough. The work is done quickly and correctly More

Quick, courteous, great work Nothing but a positive experience all the way around. Needed new wiper blades and came away with them plus a clean car! All staff were professional, h Nothing but a positive experience all the way around. Needed new wiper blades and came away with them plus a clean car! All staff were professional, helpful, and speedy. Great experience. More