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4,039 Reviews of Ferman BMW - Service Center
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January 09, 2025
Exceptional service from start to finish! Bud Almand was courteous and professional !!!! I have been to Mercedes and Porsche dealerships with car repairs and Bud's level of service is the be Bud Almand was courteous and professional !!!! I have been to Mercedes and Porsche dealerships with car repairs and Bud's level of service is the best I have experienced. BTW---I purchased this vehicle from your dealership for my daughter and will certainly consider your company for my next vehicle More
by karenpanarelli
Verified CustomerEmployees Worked With
Bud Almand
January 09, 2025
Sal is great! Love all the communication via text, makes my life easier! Happy new year! Love all the communication via text, makes my life easier! Happy new year! More
by rosiegiunta
Employees Worked With
January 09, 2025
Everyone has been very helpful, I’m impressed that when I walk in, they know my name. I’ve worked W Sal mostly and he is a genuinely kind person and I feel like I can trust him. He has done a great job for u walk in, they know my name. I’ve worked W Sal mostly and he is a genuinely kind person and I feel like I can trust him. He has done a great job for us. Truly though, everyone has been great More
by JEVEANS0714
Employees Worked With
January 09, 2025
I’ve always been happy with Ferman BMW’s service. This experience was particularly good because they went out of their way to help deal with a warranty issue. I appreciate Sal’s helpfulness. This experience was particularly good because they went out of their way to help deal with a warranty issue. I appreciate Sal’s helpfulness. More
by rvr
Employees Worked With
January 09, 2025
Came in for warranty work. Was able to get in timely and get a ride home. Took the time to explain to me exactly what was wrong and how they fix it. Was able to get in timely and get a ride home. Took the time to explain to me exactly what was wrong and how they fix it. More
by brian.consagra
Employees Worked With
January 09, 2025
Service is great , but the coffee machine is amazing as I wanna get coffee from here everyday !!! wanna get coffee from here everyday !!! More
by mborbollajr1
January 07, 2025
Great service. Everyone was very courteous and professional in the service department. We needed our airbag replaced due to a recall. Thank you. Everyone was very courteous and professional in the service department. We needed our airbag replaced due to a recall. Thank you. More
by countrynana5
Employees Worked With
January 04, 2025
Ferman provides excellent service, treats me like I am a valued customer, is clear on what is wrong and how they will fix the problem and the cost to do so. The employees are professional and helpful no mat valued customer, is clear on what is wrong and how they will fix the problem and the cost to do so. The employees are professional and helpful no matter what their job level is. recommend them to any BMW owner. More
by Cynthia
Employees Worked With
Other Employees :
The young men who check us in and take the cars back to service. Last time one brought me the car seat and package from my car to me while I was waiting to check and another brought 2 items I had left in the loaner carlll
January 03, 2025
After driving an hour I was told once I arrived I didn’t even need to come in for service after receiving an email from the dealership that I did. The service rep I spoke with was less than understanding an even need to come in for service after receiving an email from the dealership that I did. The service rep I spoke with was less than understanding and bordering on rude. Probably the worst service experience I’ve ever had. More
by Lexus2017RX
Employees Worked With
