Ferman BMW - Service Center

Always a pleasure to first meet Jaime your service drive manager when I arrive. He is the best. Nick my service advisor is always kind and helpful. All employees I've dealt with are courteous and profes manager when I arrive. He is the best. Nick my service advisor is always kind and helpful. All employees I've dealt with are courteous and professional. More

Great support and facility. Robert was great support on coordinating the schedule and organizing service. Robert was great support on coordinating the schedule and organizing service. More

I live in Jacksonville, Fl. but was on trip at our condo at Innisbrook in Palm Harbor and my BMW X-5 was due for service . I called and made an appointment at Ferman BMW in Palm but was on trip at our condo at Innisbrook in Palm Harbor and my BMW X-5 was due for service . I called and made an appointment at Ferman BMW in Palm Harbor . My car was serviced and I picked it up in 2 hours. More

If I could give a zero rating I would, Bmw has too many kids working in the back area as mechanics, I recently had a mechanic clear all the stuff from my computer that BMW did not do they work in the car kids working in the back area as mechanics, I recently had a mechanic clear all the stuff from my computer that BMW did not do they work in the car and then they don’t reset xxxx and charge you a freaking arm and a leg More

Nick Hawk is the best advisor, always handles us with respect and gets the job done ahead of schedule! respect and gets the job done ahead of schedule! More

Brought my vehicle in for a battery. Received exceptional service and very good information regarding the work Received exceptional service and very good information regarding the work More

Sal was very professional and took his time with me. I am disappointed that Ferman BMW has decided to add a surcharge when a credit card is used and will not take a check from long time customers. I am disappointed that Ferman BMW has decided to add a surcharge when a credit card is used and will not take a check from long time customers. More

I’m not even sure where to begin. I have owned 2 Lexus and used Lexus of TampaBay and their customer service is by far better on every level. I have just have general problems with I have owned 2 Lexus and used Lexus of TampaBay and their customer service is by far better on every level. I have just have general problems with my service experience from the beginning. More

I had a great experience purchasing my new BMW from Ferman. I traveled a couple of hours as they were eager to put a deal together. Not so much at our local BMW dealership. Ferman. I traveled a couple of hours as they were eager to put a deal together. Not so much at our local BMW dealership. More

Roy is who I see in service. He has taken very good care of me. His customer service is awesome! He has taken very good care of me. His customer service is awesome! More