Ferman BMW - Service Center

The service is excellent the customer service exceeds expectations! Honest and reliable! We couldn’t ask for a better service center in our area. expectations! Honest and reliable! We couldn’t ask for a better service center in our area. More

Bill is a fantastic Client Advisor! He knows his stuff and makes the entire experience amazing! He knows his stuff and makes the entire experience amazing! More

Vehicle was brought in for two recalls. Work was taken care of in timely fashion. Work was taken care of in timely fashion. More

I can always count on Roy. Great communication and comes across very sincere and helpful. Great communication and comes across very sincere and helpful. More

Fast, friendly, professional everything you come to expect from Ferman BMW wouldn’t go anywhere else! expect from Ferman BMW wouldn’t go anywhere else! More

very prompt and communicative service, wonderful advisors and a clean waiting area. i’ll be back! and a clean waiting area. i’ll be back! More

Great service and good people. Got my vehicle taken care of once again. You guys rock! Got my vehicle taken care of once again. You guys rock! More

Excellent customer service. Was pleasantly greeted upon arrival and taken to the customer waiting room where coffee and snacks were provided. The service advisor was courteous a Was pleasantly greeted upon arrival and taken to the customer waiting room where coffee and snacks were provided. The service advisor was courteous and made sure I was informed of the status of my service and if I had any questions or any other needs. He estimated the time of completion which was accurate. More

Coordinate my repairs and loaner very well. I was very pleased - except the loaner car person was late and I had to wait for someone to arrive for 20 minutes I was very pleased - except the loaner car person was late and I had to wait for someone to arrive for 20 minutes More

Excellent service . Thank you Bob , Brian and Andrew for taking such great care of me and my X3 . You guys are the best !! Thank you Bob , Brian and Andrew for taking such great care of me and my X3 . You guys are the best !! More