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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,252 Reviews

3,252 Reviews of Ferman BMW - Service Center

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June 29, 2023

Great service as well as good communication. Vehicle was cleaned and finished on time as expected. More

by gaylecellular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

I took it in for a noise. I ended up paying over$2k and still have the noise. No recalls were done at the time. More

by sandimelb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy
June 26, 2023

I called and they got me in right away and did a great job with the service. More

by clemsongolf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Fast service and really quality work! Roy was a great representative in making sure my needs were taken care of and even cleaned my car More

by pastrikosmihail
Recommend Dealer
Yes
Employees Worked With
Roy
June 23, 2023

Terrible service department! Too bad. Will start going to Bert Smith BMW. I tried to talk to the service manager but he is too important to take my calls. More

by Diane
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Berges
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Sal is fantastic- he makes coming in for service almost fun. Always great!!! Thanks for all your help last time with the windshield. More

by LCHAP17156
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2023

Good communication, friendly and knowledgeable sales staff, and a great overall car buying experience. Thanks again More

by Keithleonglaser
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Tyzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Morales Nieves
June 21, 2023

Everyone was very friendly and helpful. Our Salesman and the management team were great to work with. They made the process was easy. More

by nyswaners
Recommend Dealer
Yes
Employees Worked With
Scott Douglas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael
June 17, 2023

I had an issue with the car and Jamie addressed it by having a mechanic take me and the car for a ride. I felt that I was heard and the mechanic had some useful observations. More

by pkmilone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Always excellent service. Ordered a 24 vehicle while there. I have purchased several cars from Ferman and I’m always happy More

by Frankie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Keller in sales
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