4,049 Reviews of Ferman BMW - Service Center
I’ve been taking my BMW to this location for many years. The staff is always friendly and the waiting area is nice. The staff is always friendly and the waiting area is nice. More
Excellent service. BJ was so helpful and professional. I’m very grateful and satisfied , and will be recommending FERMAN to family and friends BJ was so helpful and professional. I’m very grateful and satisfied , and will be recommending FERMAN to family and friends More
They did not properly check my tires pressure, the service was rushed and the vehicle was not even cleaned. I tried to contact the service supervisor and left him a voicemail with my discontent and n service was rushed and the vehicle was not even cleaned. I tried to contact the service supervisor and left him a voicemail with my discontent and never heard from him. I gave my sales person all the information and still nothing. More
We chose German BMW because of it's service department. This is our fifth BMW, and all have been maintained by the German Service Team. From the reception upon arriving, discussing service issues with the This is our fifth BMW, and all have been maintained by the German Service Team. From the reception upon arriving, discussing service issues with the service advisor, being kept apprised throughout servicing, to checking out...Ferman BMW sets the standard. More
Very accommodating with schedules. and very knowledgeable about products and service history of all aspects of vehicle and very knowledgeable about products and service history of all aspects of vehicle More
Sal and Leah are the reason for my 5 star review! They both are terrific! Sal keeps me posted on all my repair needs and Leah has guided me understand all the technology of my new car. She’s helped They both are terrific! Sal keeps me posted on all my repair needs and Leah has guided me understand all the technology of my new car. She’s helped me many times. She’s definitely a valued employee of Ferman! I don’t know what I would do without her!! More
B.J. was great! I am very happy with the service and great communication. Thanks great communication. Thanks More