Ferman BMW - Service Center

Excellent service from this dealer every time-Ferman BMW is the best-I will always use them BC is the best-I will always use them BC More

Great service, took care of everything my X1 needed! !! Fantastic customer service at Ferman BMW !! Fantastic customer service at Ferman BMW More

My experience at the dealership was phenomenal. The staff members were courteous and took time to explain everything to me. The cost of my vehicle diagnostics and repair were justified. I did no The staff members were courteous and took time to explain everything to me. The cost of my vehicle diagnostics and repair were justified. I did not feel like I was being price gouged - which has always been my hesitation with manufacturers. I gave three stars instead of five because the two Lyft pick-ups arranged by the dealership were awful, although well intended. I strongly urge BMW to reevaluate their contract with Lyft. I felt incredibly uncomfortable, unsafe, and unsatisfied with that measure of my experience. It had me in tears twice… a staggering poor start and end to my day, although the dealership interaction was pleasant in between. Lyft service is of no reflection of the BMW staff members and the experience they provided. Next time I will call my own Uber or another transportation service with higher standards for drivers/vehicles. Honestly I’d rather walk. Barefoot. More

Smooth process and sal was excellent getting me in and out …. Thank you no issues out …. Thank you no issues More

Had a good experience with Ferman, things went smoothly and as quick as the could. and as quick as the could. More

Kyle went above and beyond to fix my vehicle. I can’t say enough great things about this place. I can’t say enough great things about this place. More

Great dealership. Everyone is very kind and helpful. Highly recommend the drive to palm harbor. Everyone is very kind and helpful. Highly recommend the drive to palm harbor. More

Very attentive and organized. They seemed efficient and set realistic expectations. Generally pleased with everything they did d They seemed efficient and set realistic expectations. Generally pleased with everything they did d More

The service at Ferman BMW is excellent. They explain with a video what needs to be done with your vehicle and provide costs ahead of time. Additionally, when service is complete - your vehi They explain with a video what needs to be done with your vehicle and provide costs ahead of time. Additionally, when service is complete - your vehicle is washed. The service staff are so friendly and professional. More

Absolutely the best. Please do not change your standards. I will recommend all BMW owners to this dealership Please do not change your standards. I will recommend all BMW owners to this dealership More