Ferman Chevrolet - Tampa

What an embarrassing experience Friday 1/31 all legal documents sign with ferman to purchase the vehicle and the Tahoe was delivered, Magically Tuesday 2/4 they can not honor the deal after 2 business d documents sign with ferman to purchase the vehicle and the Tahoe was delivered, Magically Tuesday 2/4 they can not honor the deal after 2 business days. Since the numbers they had on the quote were not valid. We will never use ferman again! More

They made buying a vehicle fun and hassel free and Marckel was awesome to do business with! Marckel was awesome to do business with! More

Ferman Chevrolet - Tampa in Brandon and Ferman Collision Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th 2024 for a job I was told would take 1.5-2 months. The truck has gone back and forth between the Collision Center and the dealership for mechanical work. Communication is horrible at best. I can't get a straight answer from anyone as to when my truck will be done or where it stands. The new bed showed up at the end of July and then the day after Christmas I get an email stating the wrong bed was put on my truck. I was told by the Collision manager that the correct bed was there Jan 17th and truck would hopefully be ready by the 24th. Service writer then tells me on the 21st my bed was delivered and they were checking it in. So which is it? I had to call today about 12 times to finally get to talk to someone about my truck. I was told my truck was with the mechanic to make sure nothing else was needed after the bed was completed. I was also told they were going to get started prepping the bed... It's been there over a week and nothing has been done??? They said give them another week and a half and hopefully it will be done. Also, I've tracked my truck all month via the Chevrolet app and it has not moved from the parking lot on Crater Lane. Ferman likes to post all the good reviews they get, let's see you share this one. We are quickly coming up on 7 months that you've had my truck. 7 MONTHS. That's 7 months of making payments, making insurance payments, making Onstar payments, all for a truck I can't even see.....xxx are we doing? I've reached out to WFLA Shannon Behnken to hopefully make this known to the public. This is getting ridiculous. GM Customer Service is proving to be about as helpful as an ice scraper in Miami. I would not recommend this place at all. More

Our salesman Mo was awesome! We weren’t sure if we were wanting a used vehicle or a new vehicle when we went car shopping. We looked at used vehicles that were different makes a We weren’t sure if we were wanting a used vehicle or a new vehicle when we went car shopping. We looked at used vehicles that were different makes and models and new Chevy and Buick models. Any question we had for new and used vehicles Mo had an answer. Mo was very knowledgeable on the inventory and what options were in the vehicles. We told him what we’re looking for, and he knew exactly which vehicles on the lot to show us. It was a great experience and we would definitely go back again to purchase another vehicle. More

I walked in without an appointment but was helped immediately. Everyone there was super friendly and helped me purchase a new vehicle. The process was very smooth and I hardly spent any time at the d immediately. Everyone there was super friendly and helped me purchase a new vehicle. The process was very smooth and I hardly spent any time at the dealership. I would highly recommend Ferman Chevy to anyone in the Tampa/Brandon area looking for a vehicle. They treated me like family. More

My salespeople were not pushy when shopping which was nice. Cars are priced a little high but not bad. Bought a certified preowned and had a new thermostat put in within the first week and service dept g nice. Cars are priced a little high but not bad. Bought a certified preowned and had a new thermostat put in within the first week and service dept got me in right away since I just bought it. Would recommend a little extended warranty on the certified preowned, not sure how thorough the 172 point inspection was but so far everything has been covered under warranty. 7.9/10 would probably buy my next car here in a few years. More

Matthew Bessette went above and beyond find the vehicle that I wanted. Mason kept it low pressure. that I wanted. Mason kept it low pressure. More

Easy to deal with bought out my lease and had me financed in under an hour in under an hour More

Brian Gilbert Is awesome he made our experience In buying our suv wonderful. I recommend him to everyone ❤️ buying our suv wonderful. I recommend him to everyone ❤️ More

It’s an average dealership, nothing to write home about. Offered no drinks or snacks, had to help myself. We purchase a vehicle later in the day and by the time we were done detailing was closed. I was surp Offered no drinks or snacks, had to help myself. We purchase a vehicle later in the day and by the time we were done detailing was closed. I was surprised as I’ve bought many cars in the past and it was shocking that they did t stay and clean the vehicle before we left. We did go back the next day and they somewhat cleaned it but not to the level I’ve received at other dealerships in the past. The people were nice especially the finance guy but overall it didn’t really seem like they cared about customer experience. If you find a car from there that you like, go buy it from there. Just don’t expect a great customer experience. More