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Ferman Chevrolet - Tampa - Service Center

Tampa, FL

3.8
664 Reviews

664 Reviews of Ferman Chevrolet - Tampa - Service Center

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October 18, 2020

I love Ferman Chevrolet. I came in for an oil change on my Malibu and left with a 21 Trailblazer. My initial experience with Cody was good. He found the perfect car for me and my budget. As for delivery More

by ashtons73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Hare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Whitting
Nov 17, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

August 27, 2020

Excellent service. I highly recommend the body shop. I worked with Geico and Ferman and they did a wonderful job on my Nissan Rogue repair. Worked with Deanna from Geico and Mike More

by DDeasy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deanna from Geico, Aaron Beard
Sep 02, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating and comment, If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

July 07, 2020

Mixed review Visit was to have what was essentially a recall to a transmission repaired. Dealer was unable to do the repair for 2 to 3 months. No Chevy dealer cou More

by c.russell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Taylor, Timmy Pritchard, Manny Robles
Jul 08, 2020 -

Ferman Chevrolet - Tampa responded

Hi, I do apologize and sorry for the experience you had at the dealership. Thank you for letting us know the issues you experienced. Feel free to give me a call at anytime to discuss further or if I can be of any assistance to you in the future. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

June 09, 2020

Luv this dealership. Always get my cars here. Very friendly & helpful staff. They always take care of me. Employees are extremely helpful. Brian Woolery is my choice in service department!! More

by Judith C. Parks
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Woolery, Ernie Taylor, Andre Kerr, Tansel Erten
Jun 29, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

May 24, 2020

Very disappointed in the customer service brought my 2012 tahoe in to have DVD player assessed as it wasn’t reading discs and it was covered by my extended warranty. I was immediately told I needed to get More

by Makara
Recommend Dealer
No
Employees Worked With
Gary Vogt
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Ferman Chevrolet - Tampa responded

Hi, Based on a 1 star review it seems you felt you had at the dealership. There was nothing we could have done to replace an obsolete DVD system. Being a General Motors Dealership we do not sell or install aftermarket audio or video systems. We even referred you to an outside audio installer that was willing to work with your warranty company. Gary in service did everything he could to help you with this matter. If I can help you in anyway going forward please do not hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

May 18, 2020

Loved it. Recommended to someone. Five star rating overall with the service. Location of Ferman Delearship is a great location. Please contact me by email. More

by nadinegu3
Recommend Dealer
Yes
Employees Worked With
Bob K
May 25, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating and comments about your experience working with everyone at the dealership. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

May 09, 2020

Change of oil for my new Silverado FREE...and also get replace parts that get damage by air freshener in the ac panel. Thanks so much More

by Perezlunalinda
Recommend Dealer
Yes
Employees Worked With
Juan Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating and comments working with Gary in service department and Juan. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

April 26, 2020

Everyone was awesome at Ferman from getting me a loaner vehicle to my advisor assistance the great repair. I also felt everything was sanitized. Awesome! More

by LJS4th
Recommend Dealer
Yes
Employees Worked With
Kat McCurdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Vogt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Rabeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the great rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

April 13, 2020

Good service. Very satisfied with the work on my red Chevy Silverado even though I walked out of there with a new vehicle. Thanks, Tony More

by westgadsden4
Recommend Dealer
Yes
Employees Worked With
Patrick , Ty Patton
Apr 16, 2020 -

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

March 18, 2020

There service department is very rude will not call you back no matter how many messages you leave ,left me sitting in an office for 20 minutes!!! More

by Exquisiteaandsllc
Recommend Dealer
No
Employees Worked With
Tommy Farruggio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Ferman Chevrolet - Tampa responded

Hello, I apologize that you did not have a good experience at the dealership. If I can help you more, do not hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235

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