Ferman Chevrolet Tarpon Springs

Friendly willing to work on vehicle with a problem head to work with technician to solve problem to work with technician to solve problem More

Zero communication, lied on paperwork, supervisor lied when describing repair, had car for over a month and still wasn't ready when picked up when describing repair, had car for over a month and still wasn't ready when picked up More

Excellent experience with Grant. Both Grant and the dealership itself showed real flexibility with me regarding my trade-in vehicle, which I was genuinely appreciative of. Excellent Both Grant and the dealership itself showed real flexibility with me regarding my trade-in vehicle, which I was genuinely appreciative of. Excellent customer service! More

Very happy with this dealership. Service is great. Steve is a super service tech. Good quality service. They don't try to oversell. Service is great. Steve is a super service tech. Good quality service. They don't try to oversell. More

Never been in this dealership before. I made my appointment for an oil change that I was told 4 point inspection was included. As soon as I entered the lobby I was not greeted with respec I made my appointment for an oil change that I was told 4 point inspection was included. As soon as I entered the lobby I was not greeted with respect. Old man in charge sitting in the front desk make me feel I was lost instead of I was welcome, until I Said, I "have an appointment". I hope someone is able to read this. I was told to wait in the guest waiting room, which I only waited for about 35 minutes or less when I was told my car is ready to go. When I asked the reception girl to give me the results of the included inspection, she was not able to printed, of course because they never put it in the computer, of course because they never did any inspection to the car, so the old man came back to me saying" oh sorry the guy who changed the oil never put in the computer and he already went home". You know I have been in many dealers and NEVER experienced something like that before. I felt I was getting fooled. At this point I am wondering if they even did an oil changed to my vehicle. So they called another young guy to come measure my tires ?? But how about the rest of the inspection you promised to customers ??? This story will be posted in social media because I like to alert people of this issue going on in this place and people just pay and go without checking anything. I still feel until today I got fooled by people working for Chevrolet. In tarpon springs. Not a trustable place. More

Our experience was outstanding. Glen was a awsome salesman. got us and awsome deal on my used car and new car. Glen was a awsome salesman. got us and awsome deal on my used car and new car. More

The service department knew I was in the jam. In the truck was leaving town for a job. They squeezed me in and got me on the computer and got me out of there as soon as possible. In the truck was leaving town for a job. They squeezed me in and got me on the computer and got me out of there as soon as possible. More

Anthony was very knowledgeable about the trucks and was able to show and point out the features and differences between the 2 models I was looking at. He helped me with the OnStar set up. Very professional able to show and point out the features and differences between the 2 models I was looking at. He helped me with the OnStar set up. Very professional. I had previously purchased a truck from Freeman and reached out to Bogi. He completed the sale and was very professional and explained everything to me in detail More

Not happy to find out that manufacturers recommendations aren’t always followed. On my last visit for oil change and tire rotation, I discovered tires were rotated from to back on same side not cross the aren’t always followed. On my last visit for oil change and tire rotation, I discovered tires were rotated from to back on same side not cross the front tires to the rear and rear tires straight forward to the front ,as stated in the Chevy owners manual. When I called to question why this was done ,I was told because of radial tires rotation is done like that. If I wanted them rotated the way I stated that I need to request a modified rotation. ?? What was done was modified from manufacturer’s recommendations. What else is not being done in accordance with manufacturer recommendations? Might start looking for dealer ship that does what GM recommends not what they recommend. Been a GM customer for over 50 years and used many dealerships for repairs and service and never dealt with anything like this. Yes rotations is a small but what else is not being followed. Oh by the way I’m 70 yrs old and corrected it myself. More

I have been a client of you guys since 6 years after I moved from Dallas to here Tampa. But I would like to express my severe UNSATISFACTION AND UPSET with the people in the Service section from last coup moved from Dallas to here Tampa. But I would like to express my severe UNSATISFACTION AND UPSET with the people in the Service section from last couple of services. NO proper attnetion and NO proper communication in updates about the ETA and other things. NO Manager will care even we escalated. WORST in all aspects. I would like to give -5 (Minus 5) if allowed. More