Ferman Chrysler Jeep Dodge RAM of New Port Richey

New power running boards installed This was pretty simple. Call parts dept and ordered new running boards on Wednesday Scheduled service install on Friday Service van dropped me off This was pretty simple. Call parts dept and ordered new running boards on Wednesday Scheduled service install on Friday Service van dropped me off to work Install completed Friday Thanks Ed More

Warranty on radioo No matter what the challenge is they will step up and get it corrected. Never question you will walk away satisfied with the service and the quality o No matter what the challenge is they will step up and get it corrected. Never question you will walk away satisfied with the service and the quality of work. More

Pleasant Transaction Professional , accommodating & no nonsense. Mark Goode and Dennis Mousouris didn't waste my time . Second purchase from them in two weeks . I will b Professional , accommodating & no nonsense. Mark Goode and Dennis Mousouris didn't waste my time . Second purchase from them in two weeks . I will be back. Thanks Guys. More

Saved by your colleague! I had a scheduled appointment at 1 last Friday and I arrived at approximately 12:55 for the service. This was my first time at this service departmen I had a scheduled appointment at 1 last Friday and I arrived at approximately 12:55 for the service. This was my first time at this service department and was interested to see how customers were handled. I was scheduled to work with Jason, but he was still coming back from lunch, so Ed was happy to assist me. I headed over to the customer lounge to enjoy the comfy seats. After an hour and forty five minutes, I started to get a bit antsy, so I headed outside to wait. After about ten minutes, my car pulled up and I was ready to go. However, I proceeded to stand there for another 10 minutes without any word from Jason. At that point, I texted him (he had written to me at the beginning of the appointment) and asked if I should come to his desk or wait for him. Thankfully, Ed was moving in and out of his office area and noticed me waiting while my car was ready. He grabbed me and checked me out. If it wasn’t for Ed, I’d probably be looking for assistance elsewhere. I’ll be sure to ask for him in the future. (Jason could be great to work with, I just don’t know because I never talked to him.) More

Jamie at Ferman CDJR New Port Richey The servicing of my Sebring was performed in a highly professional and courteous manner. I was most impressed by Jamie. After the routine servicing w The servicing of my Sebring was performed in a highly professional and courteous manner. I was most impressed by Jamie. After the routine servicing was performed he explained some remaining items would require work in the near future. I was offered a choice of the sequence with which this additional work would be performed. I had every confidence in Jamie and I trusted his judgement. I had no hesitation in having this work done promptly, and the necessary work was completed two days later. A big 'thank you' is due to Jamie for handling the servicing of my Sebring in such an efficient and pleasant manner. John Geddes More

New Key & Seat Repair After purchasing the car, we notice that the latch was damaged in the passenger seat. The service department ordered the part and will replace it in After purchasing the car, we notice that the latch was damaged in the passenger seat. The service department ordered the part and will replace it in several days. Additionally, they were able to program a second key for me.. More

Broken window I arrived from Canada after many problems with my Pacific. Then my window went down and would not come up. Frustrated I went to your dealership. I tre I arrived from Canada after many problems with my Pacific. Then my window went down and would not come up. Frustrated I went to your dealership. I treated wonderfully! So much so that I decided to return to get my roof repainted too. Dayna was terrific. Informed,understanding and flexible. I wish my dealership at home was as conscientious, Sincerely, Fran Schaus More

Start to Finish Had wonderful people to work with at Ferman. Thanks Jason for getting it done. There was a large choice of vehicles on site to choose from. Very clean Had wonderful people to work with at Ferman. Thanks Jason for getting it done. There was a large choice of vehicles on site to choose from. Very clean on the inside as well. More

Superb Experience I needed to get anew car but had many demands:price range, monthly payment, trade-in and personal preferences. I am sooooo impressed with everyone at I needed to get anew car but had many demands:price range, monthly payment, trade-in and personal preferences. I am sooooo impressed with everyone at Ferman that met every need and have me smiling while driving my beautiful 2019 Dodge Charger. Sales guy, Joe was patient, polite and got my humor. Finance Mgr, Scott is very knowledgeable, savvy and delivered exactly what I needed. GM, Jason checked in from time to time to make sure my needs were being met. What a great team and organization. They have definitely won my business for life! More

great service at Ferman Jason was very knowledgeable with what I was there for. Spot on got me in and out, even got a ride back to work with the great courtesy driver. Jason was very knowledgeable with what I was there for. Spot on got me in and out, even got a ride back to work with the great courtesy driver. More