Ferman Chrysler Jeep Dodge RAM of New Port Richey

Wanted oil change and new windshield wipers I went to the service department for an oil change and to have new wipers for the windshield. Not Steve someone else came to find me in waiting I went to the service department for an oil change and to have new wipers for the windshield. Not Steve someone else came to find me in waiting area. My tires need to be rotated. I agreed to the $19.95 charge. When my car was finished they told me the wipers were fine and didn't need to be changed. It took 2 hours and I just wanted to get home as I had a sinus infection. So I will go elsewhere for the wipers. BTW, Steve didn't check me in. He was in the shop. More

Excellent They worked really hard to get the SUV that I wanted. Thanks a lot for your hard working! I really appreciated! Dennis and Mark are the best! They worked really hard to get the SUV that I wanted. Thanks a lot for your hard working! I really appreciated! Dennis and Mark are the best! More

Dodge Ram Great experience considering I hate buying cars or trucks Found exactly what we were looking for and delivered in under 24 hours. Thank you! L Great experience considering I hate buying cars or trucks Found exactly what we were looking for and delivered in under 24 hours. Thank you! L More

Excellent service Jamie is friendly and always goes the extra mile. This is why I will always bring my Cadillac to him for service. Thank you Jamie! Jamie is friendly and always goes the extra mile. This is why I will always bring my Cadillac to him for service. Thank you Jamie! More

Jason always does well Jason always takes good care of me when I am there. One constructive feedback though is that I usually have to follow-up when a service call require Jason always takes good care of me when I am there. One constructive feedback though is that I usually have to follow-up when a service call requires me to come back. It would be nice if a reminder pops on their screen and the service team calls me to let me know parts came in and are ready to schedule next service meeting. More

Service Above & Beyond our Expectations !!! Ongoing "ENGINE LIGHT ON" for last 2 months on our 2011 Dodge Grand Caravan with more than 125K miles on it. First had a cam sensor replaced by anothe Ongoing "ENGINE LIGHT ON" for last 2 months on our 2011 Dodge Grand Caravan with more than 125K miles on it. First had a cam sensor replaced by another garage. After a few weeks light came on again and garage suggested take to Ferman as they didn't feel confident trying to find problem. So first time at Ferman with our personal service rep Jamie had them do a FREE 27 pt. inspection and determined the local garage had neglected to re-set something. Light now out and on our way. Several weeks later, light on again. Got a quick appointment, Jamie very responsive and brought it in again. Light had gone out by this time so nothing done after another 27 pt. check. Another couple of weeks and now wouldn't start right off. After another try it started but rough sounding. We loaded our recumbents into our van and took it over to Jamie again. This was on a Thursday. We couldn't get an appointment until Monday so left it there and biked the 8 miles home. He called on Monday and said they found the problem and gave us a very reasonable estimate. We told him to go ahead. He said might take at least a week. We managed without our vehicle for 5 days after which we had some appointments so Jamie set up a free loaner for me. I biked over and drove home. The following Tuesday he called to come pick up our van. Much to our surprise the final bill was $600 less. A further bonus is it comes with 2 years full warranty/unlimited mileage. This is very important to us since we are Ontario Snowbirds and good to know our local Dodge dealer will honour this repair if needed. Overall can't give enough stars to both Jamie, the repair staff and the overall dealership. I would recommend bringing in my vehicle for any service work. Thanks again to Jamie and everyone who treated us royally. More

A+ experience If you’re in the market for a Jeep like I was, then this is the place to go. See Joseph Vega and he will go above and beyond to help you. I had a fa If you’re in the market for a Jeep like I was, then this is the place to go. See Joseph Vega and he will go above and beyond to help you. I had a fantastic experience with him and this dealership. Joseph educated me on my vehicle, was honest, friendly, timely with his calls and passionate about his work. A+ experience all the way around! More

Wonderful experience I really had a great experience when I purchased my 2018 Ram. Tracy went above and beyond to make sure that we got the best deal she could for us. We I really had a great experience when I purchased my 2018 Ram. Tracy went above and beyond to make sure that we got the best deal she could for us. We stop just to look but it ended up we purchased. Thank you for all you did for us Tracy. More

Best dealership I’ve been to This dealership was incredibly friendly and made the buying experience very comfortable. They worked with me on everything! I highly recommend people This dealership was incredibly friendly and made the buying experience very comfortable. They worked with me on everything! I highly recommend people check out this dealership if they are in the market for a new vehicle as these guys are the best I’ve dealt with. More

Amazing, knowledgeable, friendly Thank you again for taking such great care of my Jeep! This is the second time I have taken my Jeep in for a sensor issue and your team have been spot Thank you again for taking such great care of my Jeep! This is the second time I have taken my Jeep in for a sensor issue and your team have been spot on with the issue. She runs great now! More