
Ferman Chrysler Jeep Dodge RAM of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My pleasant experience buying at Ferman CJD NPR Let me start by saying everyone we dealt with at Ferman CJD NPR during our July 15, 2017 purchase of a new Chrysler Pacifica Touring L Plus was except Let me start by saying everyone we dealt with at Ferman CJD NPR during our July 15, 2017 purchase of a new Chrysler Pacifica Touring L Plus was exceptionally helpful in making the shopping, actual purchase, and the delivery process flawless. We were negotiating with several dealers for a replacement for our recently totaled 2012 Towne and Country. Our local dealer in the Jacksonville, FL area, with whom we have a long standing relationship, had the car we wanted except for color. We found the right car with the right color at your dealership and began phone negotiation with Robert Suarez on Friday the 14th. By mid-day Sat, after assistance by Robert Suarez, Mark Goode, and Tracy Buczkowski, we came to an agreement and left Jacksonville to arrive at the New Port Richey dealership by 4 PM. Due to unforeseen delays on our part we actually arrived at 6:30 PM just before their 7 PM closing time. We were met by Robert Suarez and Tracy Buczkowski. Everything was efficiently arranged to enable us to complete the vehicle inspection and briefing on features, complete purchase paper work (Tracy), and complete financing (Scott Poth). Tracy and Scott remained until 9 PM, or after, to complete the deal and enable us to immediately depart for Jacksonville with the new car The expertise and customer service displayed by all involved is best described by what in the military is referred to as "above and beyond the call of duty". As a result of their efforts we truly felt like "guest" rather than "simply customers". More
The Purchase Process Ken worked with me to get me the precise vehicle that I was looking for at a price that I was willing to pay. Throughout the process he was extremely Ken worked with me to get me the precise vehicle that I was looking for at a price that I was willing to pay. Throughout the process he was extremely helpful, thoughtful and demonstrated superior effort to provide customer satisfaction. After the sale, he went above and beyond to make sure that my wife and I understood all of the subtle nuances of our new vehicle as well as making sure that it was delivered on time and in perfect condition. More
Bought cert used 2017 jeep compass July 16. Very pleasant and informative. Many options to choose from. Used salesman, Tarek, has great logic, opinions and recommendations. Give him idea of what Very pleasant and informative. Many options to choose from. Used salesman, Tarek, has great logic, opinions and recommendations. Give him idea of what important to you and what your looking for in a vehicle and he is efficient in finding possibilities without wasting time. Very comfortable place. Jeep compass latitude very solid and stylish. I love it. Robert is really cool cordual comfortable friendly personality. Explains and recommends well and got me a nice rate. I highly recommend Tarek Kassem as sales person. He has 3 awards in 2017 already (half of 6 months of awards). He is the best sales person AND good guy that I ever had buying a car. Hope you get Robert as finance guy. I don't know if you can pick. It just happened but I'm sure they are all good. It's a great team there. Nice waiting room. Beverages coffee tv couches donuts...cumfy while they process things :0) I will go there for maintenance and service as well. More
Excellent competent friendly Jamie is always very helpful in scheduling my appt and getting me in and out in a timely fashion and answering all my questions courteously. Jamie is always very helpful in scheduling my appt and getting me in and out in a timely fashion and answering all my questions courteously. More
Service Appointment I bought my vehicle at Ferman Jeep and I always have taken the vehicle to them to have it serviced. The work has been done correctly and everyone has I bought my vehicle at Ferman Jeep and I always have taken the vehicle to them to have it serviced. The work has been done correctly and everyone has been friendly. They answer all of my questions in a timely manner. I have never had a day when I have been disappointed. Thank you so much! More
It was Great! My fiancee and I drove 2 and a half hours and the vehicle we wanted to look at was right there waiting for us when we got there. Chris Muniz was our s My fiancee and I drove 2 and a half hours and the vehicle we wanted to look at was right there waiting for us when we got there. Chris Muniz was our sales rep and he happily greeted us right away. The process of buying our Jeep was great and everything went smoothly! Chris is a great rep and I would recommend him to anyone! Overall it was a great experience! More
Comfortable and pleasant Have dealt with Chrysler Service many times and am very pleased with service. I Think I have said all that I can brief and to the point Have dealt with Chrysler Service many times and am very pleased with service. I Think I have said all that I can brief and to the point More
In general Sumple oil change and grease job and rotate tires. Worked out fine. No problem. I am a man of few words and prefer not to have this required limit. Gi Sumple oil change and grease job and rotate tires. Worked out fine. No problem. I am a man of few words and prefer not to have this required limit. Give me a break. More
Blue Dodge Charger Ferman Dodge, was the only Dodge dealership in a 2 hour drive radius from my home. They were the only dealer that had the inventory of Dodge Chargers Ferman Dodge, was the only Dodge dealership in a 2 hour drive radius from my home. They were the only dealer that had the inventory of Dodge Chargers in normal colors, and the only dealer who had Chargers in Blue. My sales person Roy did an excellent job and actually acted like he wanted to make a sale and sell me a car. He moved the process along and we left with the car I wanted. More
Awesome Customer Service This was an awesome car buying experience thanks to Jonathan Wilding and Robert Packard who were very accommodating and knowledgeable. Thank you for This was an awesome car buying experience thanks to Jonathan Wilding and Robert Packard who were very accommodating and knowledgeable. Thank you for making my car buying experience effortless. More