Ferman Ford

Didn't have our regular service manager and my husband said to give him a 5. I don't like being assigned a service manager. I don't know if this is a Ford or a ferman thing. Anytime I've taken the vehicle said to give him a 5. I don't like being assigned a service manager. I don't know if this is a Ford or a ferman thing. Anytime I've taken the vehicle in there is a line of people waiting for our assigned person and no one waiting at the other desks. It's a waste of time and resources. Lack of a shuttle should have lost you a star. More

William Pannier did an outstanding job of diagnosing, William Pannier did an outstanding job of diagnosing, informing me of the fix, keeping me informed of progress. Whole service experience was be William Pannier did an outstanding job of diagnosing, informing me of the fix, keeping me informed of progress. Whole service experience was better than excellent. More

This dealership is amazing. The servicemen and women excel in customer service. From the communication to great deals, Ferman Ford will always be my go to when it comes to getting my car serviced. excel in customer service. From the communication to great deals, Ferman Ford will always be my go to when it comes to getting my car serviced. More

The facilty provides Great customer service. Very friendly and professional. The Service Department kept me up to speed on the repairs which were completed in a timely manner. friendly and professional. The Service Department kept me up to speed on the repairs which were completed in a timely manner. More

I had a GREAT Service Experience... William Pannier is My Service Advisor... Good Communication & Feedback ...5🌟 Five Thousand Mile Service ... Solved a problem since purchase !!! Service Advisor... Good Communication & Feedback ...5🌟 Five Thousand Mile Service ... Solved a problem since purchase !!! More

They have good customer service and communication at this dealership. Making appointments are easy and efficient. Cameron even called be before my appointment to go over the issue with my tires. dealership. Making appointments are easy and efficient. Cameron even called be before my appointment to go over the issue with my tires. More

Ferman gave me a very good experience when I bought my car! I would defiantly recommend them for purchasing a car. I am very happy with my car. car! I would defiantly recommend them for purchasing a car. I am very happy with my car. More

I brought my car in for a service. They found the problem and fixed it quickly. Very friendly and outgoing staff. Would definitely recommend anyone to see Will Pannier and fixed it quickly. Very friendly and outgoing staff. Would definitely recommend anyone to see Will Pannier More

Robert Hobbs is a great guy got me into the exact truck that I wanted.i had an awesome experience with Camron Rolon when I dropped it off for the first oil change. I'm very happy with Countryside Ford that I wanted.i had an awesome experience with Camron Rolon when I dropped it off for the first oil change. I'm very happy with Countryside Ford More

Out of 9 dealerships in the tampa bay area, I chose ferman ford. I'm very happy with my buy. The salesman bryan was very easy to work with. ferman ford. I'm very happy with my buy. The salesman bryan was very easy to work with. More