Ferman Ford

I was interested in buying a vehicle that I saw on the dealership’s website. Michael called me after I inquired online. We completed the entire transaction over the phone and email. Michael even worked on dealership’s website. Michael called me after I inquired online. We completed the entire transaction over the phone and email. Michael even worked on the deal on his day off to ensure that we completed the paperwork prior in one day since I was leaving the country for vacation. When I returned back to the states. The truck was delivered to my house, almost 4 hours from the dealership. More

Sold me a lemon junk car. Horrible. Nightie I'm living .take your car back Horrible. Nightie I'm living .take your car back More

Pleasure to do business with Angelo and Ferman Ford Everything went smooth from test driving to actual purchase of the vehicle Ford Everything went smooth from test driving to actual purchase of the vehicle More

Professional and respectful from the start, and Professional and respectful throughout the entire process of our used car inspection, purchase, and follow up work needed on the vehicle agreed upon Professional and respectful throughout the entire process of our used car inspection, purchase, and follow up work needed on the vehicle agreed upon with the purchase. Thank You for that dedication! More

By their own admission, they are too busy. They should not accept more vehicles than they can reasonably handle. I was told I would be updated on Fridays and Tuesdays and never was= I had to k They should not accept more vehicles than they can reasonably handle. I was told I would be updated on Fridays and Tuesdays and never was= I had to keep calling and bothering my adjuster and then would finally get some information. When I picked up my car, all 4 tires had low pressure and I had to put air in them, myself. I still don’t think the car was fully inspected, and there is still something going on with the tires, but the claim was paid, so… I understand being overly busy, but there again, another collision center told me right upfront, not to bring my car there, because they were just too busy to get to it before 2-3 weeks and I appreciated their honesty. More

I felt unhappy with the advisor because it took two days to do oil change AC check up without option to rent a vehicle for me and my family, knowing that the truck in the shop was the family vehicle and did to do oil change AC check up without option to rent a vehicle for me and my family, knowing that the truck in the shop was the family vehicle and didn’t make sense that took too long. Disappointed, I won’t go back again and top of it. Mechanics didn’t pull the sticker and forgot to reset the computer with an oil change. Really upset about it, but most for the consideration of not having option for renting a vehicle for me and my family. More

Convenient for me and close enough I can wait for my truck to be serviced.Staff is pleasant and easy to work with. truck to be serviced.Staff is pleasant and easy to work with. More

They came and picked up my Ford Maverick serviced it and returned it shiny as new! returned it shiny as new! More

All of the staff were very professional and expedient in assisting me with the purchase of my vehicle assisting me with the purchase of my vehicle More

Angela helped out a lot! She was very thorough and explained everything every step of the way! She was very thorough and explained everything every step of the way! More