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Ferman Ford

Clearwater, FL

4.5
4,968 Reviews
Ferman Ford is more than just new and used sales, parts, and service. Our team, housed in Clearwater, is proud to serve drivers from Tampa, Palm Harbor, Dunedin and beyond. Our team strives to simplify every aspect of buying, owning, and servicing a Ford model so that your automotive investment is one that you're every bit as proud to own as we are to sell.
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24825 U S Highway 19 N

Clearwater, FL

33763

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Showing 4,968 reviews

November 06, 2018

Excellent Just had oil change,service was fast and the new waiting room was wonderful. William pannier was great. I would be back for my next service. More

by Jamestrueblood07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Ferman Ford responded

Thank you for your review!

November 06, 2018

Excellent service Services was provided in a timely manner.. ever time I service at German fords I receive outstanding service. When I call from schedule an appointment More

by FREEMAN929520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Nov 08, 2018 -

Ferman Ford responded

Thank you for your review!

November 06, 2018

I took van back they replaced radio. Had to take back AGAIN I took so long for them to fix my issue.im sorry I had to go through all the trouble. And illnever recommend them to noone. More

by windsor.linda1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Pannier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 05, 2018

Excellent customer service Tom Sfero the sales person was very respectful of our time timitations and did a great job keeping us within time . Bob Wilkinson was great to work w More

by Cptgal1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bartholomew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul (Tom) Sfero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vuncannon
Nov 06, 2018 -

Ferman Ford responded

Thank you for your review!

November 05, 2018

Wonderful My experience was very professional and the service attendant was very understanding to my needs.He got me in and out in the time he stated it would t More

by seh8702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Ferman Ford responded

Thank you for your review!

November 04, 2018

Transmission Repair. Recalls on vehicle Jeff was friendly and understanding. My truck was going to be in for a substantial period of time and Jeff made sure that I had a vehicle that fit my More

by HANNAFORD.JAMES19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Vuncannon
Nov 05, 2018 -

Ferman Ford responded

Thank you for your review!

November 04, 2018

Recall I brought my Mustang in for a recall. The parts were available and the service was completed the same day. Shuttle service to and from my work was fri More

by Wanda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cameron Rolon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Ferman Ford responded

Thank you Wanda for your review!

November 02, 2018

Horrible Place There are NO words to describe the blatant,uncaring,lazy,incompetent people that work here.I only take my vehicle in because my boss makes me and I cr More

by FinMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not throwing anyone under the bus
Nov 07, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

November 02, 2018

Service Oil change and tire rotation and inspection dinevundercexusying warranty. Additional opinion: please note, We should not have to submit additional c More

by judith.godfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Nov 05, 2018 -

Ferman Ford responded

Thank you for your review!

November 01, 2018

Service Excellent service. Service writer was very professional and courteous. He informed me of what was needed and then let me decide on what to do. Didn’t More

by lahprime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Ferman Ford responded

Thank you for your review!

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