Ferman Ford

Routine service Easy appointment, they knew I was coming and we're ready for me. Quick service and a wash. The service here has always been great. Easy appointment, they knew I was coming and we're ready for me. Quick service and a wash. The service here has always been great. More

Very good service price was reasonable . A loaner program would be valuable for busy working people who need a vehicle throughout the day. Something to conside service price was reasonable . A loaner program would be valuable for busy working people who need a vehicle throughout the day. Something to consider. More

Awesome and friendly service I am from a foreign country and Ford Ferman was able to assist me with a good deal on two new vehicles. Ford finance assisted in vina cing the vehicle I am from a foreign country and Ford Ferman was able to assist me with a good deal on two new vehicles. Ford finance assisted in vina cing the vehicles although I had no credit history. Thank you for excellent service. Kind Regards Mark Harris More

Used car department Came in hoping to replace my aging vehicle. Eric was able to help me find the perfect fit for my budget. Ayesha in finance worked some magic getting m Came in hoping to replace my aging vehicle. Eric was able to help me find the perfect fit for my budget. Ayesha in finance worked some magic getting me financed as my credit is damaged. I thought I may end up at a corner lot somewhere with who knows what. More

1998 F150 truck Had the system flushed and coolant replaced in my F150 truck. Appreciated being informed as the work was completed. Great job by the service departm Had the system flushed and coolant replaced in my F150 truck. Appreciated being informed as the work was completed. Great job by the service department! More

Salesman was excellent. My Salesman Eric Hager was never pushy.... Very easy going and helpful. Felt comfortable. Good experience overall with no issues. Probably the best e My Salesman Eric Hager was never pushy.... Very easy going and helpful. Felt comfortable. Good experience overall with no issues. Probably the best experience I've every had purchasing a vehicle. More

Excellent Robert is alwAys Friendly,Efficient, Courteous and always follows through with what is told to me. Never any hassle.. iIf my service is going to take Robert is alwAys Friendly,Efficient, Courteous and always follows through with what is told to me. Never any hassle.. iIf my service is going to take longer than a day. There is always a loaner car provided Robert is one of the best service representatives I have ever dealt with More

Recall on transmission bushing replacement Recall finished in half the time quoted. Car rides better Cameron is honest and very knowledgeable. Service scheduled for 8 am and they started imm Recall finished in half the time quoted. Car rides better Cameron is honest and very knowledgeable. Service scheduled for 8 am and they started immediately and finished early I am glad I waited in new refreshment area More

Very unhappy!!!! I had something dragging underneath the front of my car. When I took it in, they couldn't look at it and told me to make an appointment for the next I had something dragging underneath the front of my car. When I took it in, they couldn't look at it and told me to make an appointment for the next day. When I took it back, they charged me $60 for a job that probably took 5 minutes. Two days later the same part is dragging and I have to take the time to take it back in again. I feel I was overcharged for work that was sub-par. The people were polite but if the repair isn't correct what good is it. More

Unresponsiveness and Doesn't Care About Customer The Service Department lacks the means of tracking replacement parts needed repair and the customer service representative failed to contact the custo The Service Department lacks the means of tracking replacement parts needed repair and the customer service representative failed to contact the customer to keep him up to date on the status of receiving the required part. More