Ferman Ford

William was great William was very helpful Witt my service of my truck. He also made sure I was up to date with what was going on. I will go back again and make sure I William was very helpful Witt my service of my truck. He also made sure I was up to date with what was going on. I will go back again and make sure I ask for William. More

Service Great service . Nice waiting room. Pleasant atmosphere and friendly staff. Jeff the service advisor was a professional. Jeff also took care of my need Great service . Nice waiting room. Pleasant atmosphere and friendly staff. Jeff the service advisor was a professional. Jeff also took care of my needs on my wife's 2018 Ford Escape. Thank you for great service we have no problem visiting you guys if we need your service. More

Great service Had to bring my F150 in for two recalls. Dennis took care of me and was very professional. He communicated with me throughout the day and I was able t Had to bring my F150 in for two recalls. Dennis took care of me and was very professional. He communicated with me throughout the day and I was able to pickup my truck in the afternoon. More

New vehicle purchase This week I purchase a new truck from ferman. The guys went above and beyond to get me the truck of my dreams. They've got a customer for life here! This week I purchase a new truck from ferman. The guys went above and beyond to get me the truck of my dreams. They've got a customer for life here! I have already referred others! 5 stars! Many thanks again. More

Leak & water was on floor on drivers side the service was good. they fixed the leak in the car and after the rain there was no water entering the car. They washed the car a the service was good. they fixed the leak in the car and after the rain there was no water entering the car. They washed the car after the service which I appreciated. More

Jose is Amazing!! Jose was just amazing. We worked numbers over the phone, and helped us get the deal approve. At first there was a miscommunication as far as term goes Jose was just amazing. We worked numbers over the phone, and helped us get the deal approve. At first there was a miscommunication as far as term goes but he sure stepped it up and manage to work the deal as we wanted. The CX9 that we bought is certified preowned and was missing spare key and he helped with getting us that spare key along with Olta for the appointment. More

Had me in and out I experienced very fast, good service! William is great to work with and the others I dealt with were also great. I highly recommend Ferman Ford. I experienced very fast, good service! William is great to work with and the others I dealt with were also great. I highly recommend Ferman Ford. More

Cameron has revived my faith in Ferman Ford service I’ve been a customer with you guys for around 6 years now. Your entire fleet of service advisors were condescending and looking only to make as much m I’ve been a customer with you guys for around 6 years now. Your entire fleet of service advisors were condescending and looking only to make as much money as possible on visits and did not care, whatsoever, about customer loyalty. That is, until Cameron came around. This guy knows how to do his job and has a moral compass to instill my faith back into your service department. I now trust Ford again to service my vehicle for the safety of me and not the money in my pocket. Give this man a promotion and allow him to lead by example. I understand you’re a business and need to make a profit but we are all humans and deserve the respect we are owed when trusting your company. Cameron achieves both Those parameters perfectly. More

Very helpful, very fast, very friendly Everyone was very helpful! I received phone calls all the time to get updates! My car was done in less than 2 weeks and they were all very friendly. Everyone was very helpful! I received phone calls all the time to get updates! My car was done in less than 2 weeks and they were all very friendly. More