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Ferman MINI of Tampa Bay

Palm Harbor, FL

4.8
2,551 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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31320 US Highway 19 N

Palm Harbor, FL

34684

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Showing 2,551 reviews

February 06, 2021

Great service department! They were very quick to get things done in a timely manner. I highly recommend using the service department at Fermin Mini. More

by katherine.kobel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 05, 2021

Went to change a window seal it took 15 minutes to check and order parts and they gave me an appointment for 3 days later. I brought it in and less than an hour it took for the repair very happy with the s More

by carvanrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Crider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
February 05, 2021

I flew from Charlotte to purchase this vehicle and still had to wait over 30 minutes for finance...very frustrating! I have reached out to the salesperson several times with no response. very disappointing More

by Mario.Newton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chellcey Vecchio
Feb 16, 2021 -

Ferman MINI of Tampa Bay responded

Mr. Newton I will review and address the issue with our Management team and Business Department Bob Murray GM

February 01, 2021

The service was top notch. Dallas did an excellent job of assisting us with the JCW Mini we were looking at. The process easily explained and the contract walked through at our pace. We will be returning in More

by JV49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 27, 2021

Although the final bill was much higher than I expected, Matt explained the reasons and made me feel comfortable with my decision to have the work done. More

by OBIS88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Service was great. I dropped my car off they had the loaner ready and I was out the door. They kept me informed of the progress and when it was ready I turned in the loaner and it was ready to go. More

by jcarlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hart
January 25, 2021

Everyone was extremely professional, I felt very welcomed, never felt pressured to buy anything and I got the exact car I wanted. Would def recommend! More

by MV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Annis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manolo Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

the buying experience could not have been better or more efficient. Sara was always prompt with information, her replies and updates on the vehicle. i was able to request options for lease vs buy and Sara More

by mary.legris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Voorheis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared at BMW finance
January 23, 2021

I was well oriented on the service to be performed and my next service schedule. They replaced some items that showed damages on the vehicle no charge. Thanks a lot . More

by jlope1
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Hart
January 23, 2021

Excellent service department. Thank you David for all your help! The great service at Ferman Mini is another reason I love the Mini brand. Great cars and really exceptional people! Thank you so very much More

by jomiglino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hart
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