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Ferman MINI of Tampa Bay

Palm Harbor, FL

4.8
2,551 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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31320 US Highway 19 N

Palm Harbor, FL

34684

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Showing 2,551 reviews

December 02, 2020

Ryan George was the best in the business. Ryan was extremely thorough, provided hands on demo, answered all my questions and even provided info in anticipation to future questions!! Great job..very pa More

by damcee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2020

Love the convenience of the pick-up for service. They even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement More

by tinkerbell76
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
November 27, 2020

As always they had excellent service and explained my options (what I needed to do right away versus what could be put off until the future. Love the fact they will come down and pick up my car and leav More

by kpbossert12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
November 27, 2020

Service was great, they treated you like you are valued, free loaner car, curbside service. Additionally they keep me up to date on the service. More

by jcarlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Hart
November 27, 2020

Matthew was terrific and kept us updated on the repair status. We appreciated his approach to customer service and look forward to our service appointment next year! More

by jtsb0
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2020

Chellcey was great. She put together a great deal and is very knowledgeable with the product. I did not work with Bob directly but reached out to him prior to connecting with Chellcey. He could not be b More

by Dewey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Annis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stanton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chellcey Vecchio
November 26, 2020

Tire had a slow leak and car is making noise and has to be brought in for service to find out what is wrong with the car More

by lrubin0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chellcey Vecchio
Dec 29, 2020 -

Ferman MINI of Tampa Bay responded

Please call me to Discuss Paul Scaglione Service Manager

November 26, 2020

Return to dealership because the oil was over filled. Left a puddle of oil on our clean garage floor. Main seal replaced twice in 18 months. More

by Holland2200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hart
Dec 29, 2020 -

Ferman MINI of Tampa Bay responded

Please call me Paul Scaglione Service Manager

November 24, 2020

Wonderful experience!! Professional friendly knowledgeable!! I can not be more satisfied with my new mini and the experience I had with the purchase from Ferman. More

by bri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Gooch, Theresa Rogers
November 18, 2020

Wrong PARTs. Peter Pineyro would rather talk about his home TOWN growing up than ring a costumer up for a Mini car part. Invoice #62223653. More

by vance.hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Pineyro
Dec 29, 2020 -

Ferman MINI of Tampa Bay responded

Please call me to discuss your last Visit Paul Scaglione Service Manager

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